- May 19, 2011
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I was setting up a new computer build for a customer yesterday (I brought the tower and everything else was re-used from the old PC), and the customer had a Microsoft wireless desktop bundle (including the MS wireless keyboard 1000, looks like the lower one in this pic).
I plugged it in and switched the computer on. Once the computer had settled down, I pressed the Windows key on the keyboard to see if it worked, yes, fine. I then tried the mouse, which didn't - fair enough. I pressed the connect buttons on the receiver and mouse and got it working, then pressed the Windows key on the keyboard again, which still worked.
A short while later I was trying to use the keyboard to do a few shortcuts here and there and eventually found that only the Ctrl/Windows/Alt keys worked properly, and if I pressed the alphanumeric keys I would get completely the wrong functions, and if I used the numeric keyboard I got letters. I searched for some bizarre proprietary key like the Fn key on some desktop keyboards which switches the functions of the function keys, no luck there. I tried restarting the PC, in desperation I tried different batteries, even the Microsoft wireless assistant software, different USB port, etc.
In the end I tried using the connect buttons for both keyboard, mouse and receiver and it all worked after that. I just wonder what bizarre combination of events caused it, perhaps the mouse was on a conflicting channel with the keyboard or something.
I plugged it in and switched the computer on. Once the computer had settled down, I pressed the Windows key on the keyboard to see if it worked, yes, fine. I then tried the mouse, which didn't - fair enough. I pressed the connect buttons on the receiver and mouse and got it working, then pressed the Windows key on the keyboard again, which still worked.
A short while later I was trying to use the keyboard to do a few shortcuts here and there and eventually found that only the Ctrl/Windows/Alt keys worked properly, and if I pressed the alphanumeric keys I would get completely the wrong functions, and if I used the numeric keyboard I got letters. I searched for some bizarre proprietary key like the Fn key on some desktop keyboards which switches the functions of the function keys, no luck there. I tried restarting the PC, in desperation I tried different batteries, even the Microsoft wireless assistant software, different USB port, etc.
In the end I tried using the connect buttons for both keyboard, mouse and receiver and it all worked after that. I just wonder what bizarre combination of events caused it, perhaps the mouse was on a conflicting channel with the keyboard or something.
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