Ive got a CyberPower Office Rackmount LCD Series OR1500LCDRM2U protecting a Phone Switch, an Ethernet switch (hp procurve), and a HP Server with redundant power supplies. Plugged into one of the battery backup outlets of the UPS is a Cyberpower network enabled PDU. All of the devices are plugged into a separate outlet on the PDU. We use the PDU to remote control each individual devices power as this setup is in a remote location.
When the office experiences a power blip (power shuts off for about 1 or 2 seconds), the server shuts off (not shuts down, it does not go down gracefully). It sits there with an amber light on the front and will not even turn on with the power switch until I connect to the PDU, cut the power to both power supplies, then turn them back on, with the BIOS set to power on after power failure, it fires right back up. The PDU uptime still shows 76 days, indicating it's never lost power, as do the other two devices.
I'm completely stumped as to why the SERVER ONLY is shutting off. Ive duplicated this a few times, Ive asked a girl at the office to pull the plug on the UPS after hours, and my connection to the PDU remains in tact, i can ping the switch, etc, but the server shuts off like you unplugged it.
I even had her plug one of the redundant PSU's directly into one of the battery backed outlets thinking maybe the draw on the single outlet was too much but the server still went down when utility power was removed from the UPS.
I've combed through the settings on this UPS and i see nothing that would effect this as far as I can tell. I'm at a complete loss and hoping someone may have run across this issue, or something I've said will click and may have a suggestion as to what is going on here. If the PDU and other devices are staying up, why is the server shutting off. In desperation I even unplugged the data cable from the PSU to the Server on the off chance it was telling it to shut off, but that would still be a graceful shut down, and this isn't a graceful shut down, regardless, removing the USB didn't work either.
Help.
When the office experiences a power blip (power shuts off for about 1 or 2 seconds), the server shuts off (not shuts down, it does not go down gracefully). It sits there with an amber light on the front and will not even turn on with the power switch until I connect to the PDU, cut the power to both power supplies, then turn them back on, with the BIOS set to power on after power failure, it fires right back up. The PDU uptime still shows 76 days, indicating it's never lost power, as do the other two devices.
I'm completely stumped as to why the SERVER ONLY is shutting off. Ive duplicated this a few times, Ive asked a girl at the office to pull the plug on the UPS after hours, and my connection to the PDU remains in tact, i can ping the switch, etc, but the server shuts off like you unplugged it.
I even had her plug one of the redundant PSU's directly into one of the battery backed outlets thinking maybe the draw on the single outlet was too much but the server still went down when utility power was removed from the UPS.
I've combed through the settings on this UPS and i see nothing that would effect this as far as I can tell. I'm at a complete loss and hoping someone may have run across this issue, or something I've said will click and may have a suggestion as to what is going on here. If the PDU and other devices are staying up, why is the server shutting off. In desperation I even unplugged the data cable from the PSU to the Server on the off chance it was telling it to shut off, but that would still be a graceful shut down, and this isn't a graceful shut down, regardless, removing the USB didn't work either.
Help.
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