- Oct 4, 2015
- 7
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Can only use safemode f8 on HP dv6 laptop received many short beeps before launching. Tried to start OS normal configured, received no error only had a white screen then black. No options in safemode to check BIOS. Only options in safemode were std. Boot last known config, no network start, or start w/cmd as Admin was my choice. I used wmic in cmd/product get name and uninstall per Norton's Support people to uninstall Norton. But Norton/Symantec wasn't in list to uninstall? Only uninstalled old Java Auto Updater 2011, Google Update Helper 2011, Directv Player, and temporary use of 15 day trial 7-zip. Latest error before OS crash was Event ID 1307/1327 kernel critical errors. This laptop has had many registry tweaking by Norton and MS support Level 2 people. Also had WU Error 80070002 and no longer showed any install update and originally had 380 windows Updates. I did make a W7 x64 ISO before the crash. I'm not sure external drive or flash drive can be accessed before hdd is accessed.
Any suggestions, this is an OEM w7 x64 7601 ver. SP1, 6 gb. Hitachi mem, 596gb. hdd HP std. preinstalled bloatware in 2009. No disks came with laptop. The only reason I would like to use it for, backing up iPhone/iPad and/or if I can fix give to spouse.
I ran Intel app to have specs on all hardware noting, some HP drivers used for graphics? BIOS version F. 1B also HP's, mobo HP Model 1658, processor Intel i3, Intel wifi b/g/n version. 15.2.0.
Any suggestions, this is an OEM w7 x64 7601 ver. SP1, 6 gb. Hitachi mem, 596gb. hdd HP std. preinstalled bloatware in 2009. No disks came with laptop. The only reason I would like to use it for, backing up iPhone/iPad and/or if I can fix give to spouse.
I ran Intel app to have specs on all hardware noting, some HP drivers used for graphics? BIOS version F. 1B also HP's, mobo HP Model 1658, processor Intel i3, Intel wifi b/g/n version. 15.2.0.
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