• We’re currently investigating an issue related to the forum theme and styling that is impacting page layout and visual formatting. The problem has been identified, and we are actively working on a resolution. There is no impact to user data or functionality, this is strictly a front-end display issue. We’ll post an update once the fix has been deployed. Thanks for your patience while we get this sorted.

Big problems with Symantec Ghost... USB, keyboards, etc.

SharkyTM

Platinum Member
Basically, I'm hitting my head against the wall on this one, but i'll post so you can hack at it.

I'm trying to image to and from HP D530 Ultra-Slim Desktops. 4x USB on back, 2xusb on front, CD/DVD drive, no floppy, no PS/2. Little workstations we use in a hospital, and the bane of my existence.

I have to use USB keyboards/mice, and USB floppies. No way around it.

If I use the Ghost boot disk as is, I either:
1. get an unable to locate command interpreter error, OR
2. Get no keyboard or mouse use after the first 3 seconds.

My old Ghost disks used to work (made with Ghost 2003), but now they give me the command interpreter error, no clue why they stopped working, maybe the new motherboards i installed (old ones had bad capacitors).

If I unplug both hard drives, and use the old floppy, i get the Ghost screen to come up fine, but no mouse/keyboard. If i unplug both drives and use the new one, i get no mouse or keyboard either.

How the heck can I image these machines?
 
take the hard drive out, put it in a machine with a hard drive enclosure, and ghost it that way.
 
2 things:

1) Check the BIOS and make sure it has "enable USB mouse/KB support" enabled, if it even has the option.

2) When you create the image, make sure you're including the USB drivers in the image. Ghost should prompt you for this.
 
I've tried all that (except Acronis). I found that if I left the mouse unplugged and let it error out with "unknown command intepretter", and typed in "A:command.com", it would give me the prompt. I then typed in autoexec. This begins the boot-up sequence again. It asks for the 2nd disk, containing the ghost.exe file. I put that in, and it will load to a point, then stop, but if i unplug the usb floppy and replug it in, the machine will recognize it, and attempt to read ghost.exe. It will fail, giving a page fault/read fault error. Then i get the command prompt again. If i type "ghost.exe", it will work correctly.

What a screwed up way around this.
 
Back
Top