- May 19, 2011
- 21,131
- 16,336
- 136
Surely this practice of online suppliers is counter-productive? I mean, sure there's going to be a guy out there who wants say a new laptop, then realises that it's going to be quite some time before it arrives and goes ahead with the order to its absolute completion, but surely for every person like that there have to be at least 5 who cancel their order at various stages including the kind who ring up and waste lots of employees' time? Then there's also the chance of the user rage-quitting that supplier's site and orders elsewhere.
