BH Photo's warehouse conditions worse than Amazon's?

11thHour

Senior member
Feb 20, 2004
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I know there are a lot of photographers here, and B&H Photo has a formidable online presence. According to workers, warehouse conditions are horrific, and the feds are investigating:

link

The rooms inside Building 664 are thick with dust and oppressively hot and dirty, according to factory workers who spoke to Patch at a demonstration outside B&H’s iconic Manhattan storefront on Sunday.

“My nose is always bleeding,” B&H worker Jorge Lora, 36, said in Spanish, drawing an imaginary trickle of blood down his face with his index finger.

“I have many throat problems from the dust,” Lora said. “I wake up every morning with pain throughout my whole body.”

The allegations made by the workers, revealed this October with guidance from seasoned labor organizers at the nonprofit Laundry Workers Center, are staggering: Fiberglass that fills the air and embeds itself into workers’ skin, eyes and lungs, causing constant nosebleeds, rashes, obscured vision and breathing problems. Zero safety training. No gloves or hard hats. Backbreaking loads of camera equipment. Leaning towers of pallets, stacked to hazardous heights. Denial, by management, to provide water and bathroom breaks — causing workers to develop kidney stones and become severely dizzy, even faint — and refusal to address on-site injuries.

All of this, workers say, on shifts that often last 12 to 16 hours, with a single midday break.

Apparently, B&H is no stranger to violation accusations:

http://www.wnyc.org/story/92977-bh-photo-employees-say-not-everything-picture-perfect/
The store was sued in 2007 by Hispanic employees who work in the warehouse and were paid less than their Jewish co-workers. The company settled without admitting any wrongdoing, paid out $4.3 million and agreed to regular monitoring by the Equal Employment Opportunity Commission. Currently, seven women are accusing the company of paying female staffers less than their male counterparts -- and reserving the coveted sales positions almost exclusively for men.
 
Nov 8, 2012
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Wow..... those allegations are quite eye opening actually. Denial by management for a bathroom break? D: Why has this not come out any sooner? I've been in their store in Manhattan ... and it was pretty freakin' nice: https://www.google.com/maps/place/B...s0x89c259b23ddddd23:0xb0dc42ba2848322!6m1!1e1

Things like this are why I'm glad I've never gone through shit jobs in my life.

Need to take a piss? Go take a piss. No you don't need to ask for permission. No you don't need a hall pass. I guess I don't understand since I haven't worked with shit workers. I imagine things like that stem from things like every bathroom break turns into 20 minutes of bathroom, smoke break, standing around socializing, and snacking.
 

Pocatello

Diamond Member
Oct 11, 1999
9,754
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Not good, if the allegations are found to be truthful. B&H is one of my fav online stores for camera equipment.
 

Phoenix86

Lifer
May 21, 2003
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Tried to order from them once, and they substituted a US version for a grey market version. Noped the fuck out on that order. After talking to the sales guy I was fuming, guy was basically blaming me even though the page clearly advertised US version. His argument came down to "you should have known because the price is lower than everyone else".

No, asshole, it's not lower than other grey market versions and it was only lower on the US version by $20.
 

Crono

Lifer
Aug 8, 2001
23,720
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Last camera store I bought from was Adorama. I hope their practices are better.
 

Brian Stirling

Diamond Member
Feb 7, 2010
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I've never had any major issues ordering from B&H other than the fact that they would not ship to a different address than your credit card address. Once or twice they tried the 'you need to get this filter' nonsense but I politely declined and the order proceeded without another issue.

I've been to there Manhattan super store perhaps a dozen times since 2002 and it's kind of a Disneyland for photogs. They have an internal conveyor/track system that runs throughout the store so any clerk at any station can put merchandise in a tub and when you go to the checkout all your items will have been bunched together and waiting for you -- after you pay of course.

Kind of sad that they have the employment practices that they appear to as they are generally regarded as one of the most trust worthy e-commerce sites around and far more trust worthy that some of the other NY area photography and electronics stores.

If you're ever in upper mid-town going to B&H is a must...


Brian
 

Jeff7

Lifer
Jan 4, 2001
41,596
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$4.3mil in penalties and they're still doing it?
If they determine that they're still coming out ahead, they have no reason to change.

Things like ethics and basic respect for other human beings are too often seen as annoying obstacles that get in the way of the almighty dollar.





Things like this are why I'm glad I've never gone through shit jobs in my life.

Need to take a piss? Go take a piss. No you don't need to ask for permission. No you don't need a hall pass. I guess I don't understand since I haven't worked with shit workers. I imagine things like that stem from things like every bathroom break turns into 20 minutes of bathroom, smoke break, standing around socializing, and snacking.
Try it sometime, it gives you a nice perspective, and a good appreciation of what horrendous dicks businesses can be.
 
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Imp

Lifer
Feb 8, 2000
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Fiberglass, huh? Half-assed attempt at insulating the building?
 

marvdmartian

Diamond Member
Apr 12, 2002
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$4.3mil in penalties and they're still doing it?

Compared to what they're probably saving, by doing all these things? Likely just a pittance. Also, makes me wonder how many of the Spanish speakers who work there would still be there, if ICE showed up and did a Green Card check? If the store is hiring a number of illegals, they're probably figuring that people will put up with these conditions, just in order to keep a paying job.
 

pauldun170

Diamond Member
Sep 26, 2011
9,524
5,753
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I walked into that store once.
Screw that place.
The staff sucked. The crowd sucked. Not surprised by any of the allegations
I even hate the location.
Suck suck suck suck suck.
 

henryp

Junior Member
Nov 16, 2009
19
0
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www.bandh.com
I know there are a lot of photographers here, and B&H Photo has a formidable online presence. According to workers, warehouse conditions are horrific...

CSQKg4iWcAAZPng.jpg


Conditions are not as described in the hyperbolic one-sided reports. The warehouse is safe and clean and well lit. There is no asbestos and no fiberglass dripping from the ceiling. Workers have a regular schedule, regular breaks, above-average industry salaries, generous benefit packages, 17 paid days off annually, and 3-weeks paid vacation time.

Apparently, B&H is no stranger to violation accusations:
Any retailer can be accused of almost anything. We settled an issue with the EEOC because settling was less expensive and less time consuming than a protracted legal duel which would have done nothing but enrich the lawyers. When we did EEOC New York Trial Attorney Lou Graziano said, "We commend B & H for working cooperatively with us to resolve this matter without protracted litigation.”
 
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Phoenix86

Lifer
May 21, 2003
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:)

Post live feed... everyone's got the now

I think it's funny they posted a small pic of the corner of a warehouse, aren't they photo guys? How about a wide angle lense or a shot down the isles, or ya know, several pics if you want to discredit a story?

I'm pretty sure their warehouse is at least 100x that size. Also, no employees or even a sign to indicate it's really their warehouse. It probably is, but it's not the whole warehouse. Given the way this image looks it's not like they on the cutting edge of warehousing so it's not like showing us more would expose trade secrets or something (which even cutting edge warehouses will show).

I can post a pic of a clean spot in my house, doesn't mean it's clean everywhere.