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BFG RMA's, how long did it take for you?

V

vfibsux

Member
I was another one of Gameve's victims with the bad BGF FX5900 video card. I know alot of others had to send their back, mine should have gotten there today. How long a turn around did you have to wait?
 
6 days, 4 not counting Sat&Sun when UPS doesnt do anything. I sent mine last Wednesday, and got it back today. Im just two states away though.
 
They received my card Monday (Feb 9th). They sent a new card out the same day (I was shocked). I should receive my card on friday, which seems about right, being that they're in IL. and I'm in CA.

I must say that they have awesome tech support and a very easy RMA process. By far the best video card manufact... I've dealt with.
 
LOL... If I got screwed over on that deal I'd just drive mine up there and go home with a new one. I do live about 45 minutes away though 😛.
 
Sent it to them Wednesday night via 2-day Fedex. They received it on Friday then shipped the replacement the following Tuesday via UPS Ground.
 
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