Bestbuy laptop Rebate hassles...need help ASAP

gordita

Golden Member
Mar 24, 2001
1,020
0
0
OK.
I need help.
I bought a x1050 laptop from bestbuy this Monday Night for $1250
Then, this thursday, I went back and got my $100 refund (since new price is $1150).

Now, I'm hearing things that I won't be eligible for the two BB MIR totaling $200.
I have talked to the 888-BESTBUY reps, went to the store and spoke with those cust service reps and some type of mid-manager.
BB store is asking me to send in the original monday night receipt which shows that I bought this laptop for $1250.
Thursday night's receipt shows Price Match and it shows Return Items, then Sale Items and then shows the total to be $108.25 credited back to my BB card.

I am going nuts here...I don't know what to do.
Plese help...today's the last day to return and rebuy.....
I've posted the two receipts Here and Here
 

minendo

Elite Member
Aug 31, 2001
35,560
22
81
Just send in Monday night's receipt. If they give you any problems, tell them that you pricematched the laptop after the rebates had already been sent in.
 

gordita

Golden Member
Mar 24, 2001
1,020
0
0
but doesen't the rebate center track the transaction ID's ?
and in my case, do the transaction ID's show that a return and rebuy did take place.
bear in mind, that when I went in on thursday night to get the $100 refund, I did not take my laptop in the store, the rep did the refund thru my receipts only
 

minendo

Elite Member
Aug 31, 2001
35,560
22
81
Originally posted by: gordita
but doesen't the rebate center track the transaction ID's ?
and in my case, do the transaction ID's show that a return and rebuy did take place.
bear in mind, that when I went in on thursday night to get the $100 refund, I did not take my laptop in the store, the rep did the refund thru my receipts only
I've done this several times and have never had a problem. Just keep copies of all rebate submissions.