Best remote assistance applications

[BriGy86]

I'm talking about something on par with LANDesk or SCCM in regards to the console they offer.

Most of the reviews I find online are for 1-10 machines, like logmein, webex, teamviewer, etc.

I have a client that is looking for a remote assistance application similar to LANDesk that has a console for around 250 machines and growing. They are not concerned with the software deployment, imaging, inventory, and patch management that some of these other packages come with.

Any recommendations?

 

[Mr.Wolfclaw]

TightVNC is free and a good remote desktop app.

 

[BriGy86]

I've worked with it in the past and haven't been too thrilled with it.

I need a console type product that can run on a server and be remotely deployed to 250+ machines, runs silently in the background and needs little to no user interaction to use.

SCCM and LANDesk offer this but they also come with many other features that aren't needed

 

[drebo]

Dameware Mini Remote Control is pretty awesome if all the computers are within the same network (and by that I mean they are not separated by NAT). It's very inexpensive, too.

Bomgar if they're not.

For one-off support, I like Crossloop and Join.me.

VNC isn't great for corporate support.

 

[xSauronx]

another vote for dameware. rdp-like speed (as opposed to vnc) and all the tools and data you could ask for when looking at windows clients. its the only thing at the hospital i work at that i actually like

you can see event logs, various system properties, installed software, get a remote console, issue shutdown actions, see/stop running processes and what is populating the task bar (its interesting to see web page titles, sometimes), edit the registry, access/manipulate services and more. great tool. im looking for work elsewhere and im going to miss dameware if someone else doesnt have it.

 

[BriGy86]

Thanks for the replies! Sorry its been a while. I'll take a look at all those.