Originally posted by: WombatWoman
In the past, I have used a number of online florists, and the best by far were these two:
Sparks.com
Iflorist.com
The thing that differentiates these florists from the others is not so much the quality of the merchandise, but the quality of the customer service. Many online florists are very hard to deal with if anything goes wrong, and tend not to give a tinker's damn about taking responsibility for delays or mistakes. The florists I've listed above have been absolutely reliable, except for a single booboo in each case. But the way they handled the complaints, and the graciousness of their efforts to set things right -- well, that's what separates the mediocre merchants from the best. And that's what made me a repeat customer.
