I had CenturyLink for about 16 months and for much of the last 4 months or so I had constant drop-outs. The internet connection would die and sometimes it would come back up on its own in a few minutes but other times I'd need to reboot the modem. I called them and they said they changed some parameters but I still had drop-outs.
I've had Comcast for a couple full days now and have had no drop-outs.
I had been paying about $50/month for 12Mb/sec with CenturyLink and I'm now getting 25Mb/sec with Comcast for $30/month for the first 6 months and then it goes to $45/month for he next 6 months. The installer upped my service to 50Mb/sec for 3 months...
Brian
I went through a period of dropouts with CenturyLink, which was really bad as we lost our VOIP Ooma home phone as well. The dropouts seem to happen under heavy internet usage, so on a whim I decided to convert the DSL Modem/router into just a router and run in bridge mode. I then used my own router, and after that it was rock solid.
The all-in-one cable modem that Comcast gave me SBG901 (free after rebate) also had dropouts, but this was due to some firmware settings (IP flood detection) and after changing the setting it was pretty stable. I ended up setting it in bridge mode anyways, and using my same Wifi router I had to use with CenturyLink, and I'm using the same router again now that I'm back with CenturyLink. Using your own router does make it easier to change ISPs.
A ran Centurylink and Comcast side-by-side and Comcast does feel faster, mainly due to how they cache a lot of popular sites on their servers. For online gaming, and streaming movies they seem about the same. A ran a few complex VOIP tests to test the overall quality of each line, and the CenturyLink service tested a little better for VOIP usage, due to having no jitter. The Comcast signal usually has slightly lower ping times, though. Overall, I preferred Comcast, but not enough to pay a lot more money for it. Of course after I had already setup the VDSL service and called to quit Comcast, they offered to match the deal from Centurylink. I little too late for them to offer me that deal by then.