Best Buy exchange policy

[gizbug]

My Plextor DVDRW that I bought at the end of NOV 2004 is no longer working. Best Buy wont exchange it due to my 30 days are up after purchasing it. Anyone ever have any luck negotiating an exchange for the same product after your 30 days are up?

 

[imported_Phil]

Send it to Plextor?

 

[IanthePez]

After 30 days they are under no obligation to exchange it unless you got one of their "service plans". Otherwise, to the manufacturer you go.

 

[gizbug]

Thanks. I asked this to a guy I work with , and he laughed and said he had a problem with a dvd home player, and he went and bought it again, put the defective one in the box, and said he wants to return it. What a nerd. Have to dig up plextors number, sigh.

 

[Mayfriday0529]

Originally posted by: gizbug
Thanks. I asked this to a guy I work with , and he laughed and said he had a problem with a dvd home player, and he went and bought it again, put the defective one in the box, and said he wants to return it. What a nerd. Have to dig up plextors number, sigh.

A co-worker at another job did the same thing but only worse.

it was a VCR and his kids messed it up by putting M&M's inside and other crap and he saw the same vcr on special at a store and he bought it put the bad one insde and return it.

 

[RossMAN]

Originally posted by: IanthePez
After 30 days they are under no obligation to exchange it unless you got one of their "service plans". Otherwise, to the manufacturer you go.

Yep unless the manfacuturers warranty has expired and you purchased an extended warranty plan.

 

[BentValve]

Normally id say thats wrong but I hate Best Buy so , please do this!! 😀

 

[zixxer]

actually best buy has to honor many manufacturers warranty.

 

[zixxer]

Originally posted by: BentValve
Normally id say thats wrong but I hate Best Buy so , please do this!! 😀

BAN

 

[tfinch2]

Originally posted by: Jnetty99

Originally posted by: gizbug
Thanks. I asked this to a guy I work with , and he laughed and said he had a problem with a dvd home player, and he went and bought it again, put the defective one in the box, and said he wants to return it. What a nerd. Have to dig up plextors number, sigh.

A co-worker at another job did the same thing but only worse.

it was a VCR and his kids messed it up by putting M&M's inside and other crap and he saw the same vcr on special at a store and he bought it put the bad one insde and return it.

You know you can get banned for suggesting this...

 

[dquan97]

if you used a CC to buy the product, you may be able to go through them