Ok, thank you
At this point I don't even know how to use Remote Desktop connection on a W7 machine.
I have a potential job working with VoIP
Cool. I have a friend who got a job in that (actually with an internet provider including that) and last time we spoke he is enjoying it. He is working on an IT degree at nights (I think it's network admin) and getting certifications as he goes. I think he is working on Ciscos ATM.
BTW, the reason I sound hesitant about the certs is that everybody is saying they want this and that cert. Some jobs really need it, some jobs just think they can get somebody better this way, whether or not the job really requires it. So don't be hesitant to send in an application just because you don't have an certification they are asking for.
Case in point: my job is second level support for the POS system in several grocery store chains(register, controllers, etc). Before this job, the only related thing I had done is work in a grocery store for a few years.
I have another friend who is senior network administrator for a credit card company. He got to where he is with no certs, and his gotten a couple over the past year because he wanted to.