Yeah, I loathe ordering anything over the phone. I'm really surprised the national chains don't have online ordering *everywhere*. It would be so easy to implement - just put a $49 fax machine in every store and automatically fax them orders from the website. And obviously print it out in freakin 100 point font so the idiots on the other end get it right. And give a time guarantee.
The obvious downside is that it's that much easier to "scam" the pizza place - but since you're ordering online, should be no problem insisting that you pay with a credit card up front.
Damn.
I should start my own online pizza delivery service.