Being thanked for paying my bill

[Exterous]

It seems like there is a new trend of thanking us for paying our bills. I called sprint last week and one of the first things they did was pull up our account to see if everything was up to date and they said 'I see your account is up to date so I want to thank you for paying your bill on time'

Well today I called Barclays and when they looked at my history with them they said 'You have an excellent payment history so we want to thank you for always making your payments on time and being a great customer.'

My wife recently got the same thing from Chase.

Is it really such an odd thing to pay your obligations on time that companies are now thanking you for it?

 

[Mayne]

every time i answer the phone is to make some bullshit excuse or other. I'm tired of bell.

 

[dave_the_nerd]

It's supposed to give you a warm fuzzy feeling so you say "yes" when they try to sell you something.

 

[Kaido]

Internet went down the other day. Called up Cox.

"Thank you for being a customer for - wow, 15 years!"

"Can you send out a tech out today to fix?"

"No."

 

[smackababy]

They are just happy you are not giving them the "Jesus is picking up my tab" line.

 

[s0me0nesmind1]

It seems like there is a new trend of thanking us for paying our bills. I called sprint last week and one of the first things they did was pull up our account to see if everything was up to date and they said 'I see your account is up to date so I want to thank you for paying your bill on time'

Well today I called Barclays and when they looked at my history with them they said 'You have an excellent payment history so we want to thank you for always making your payments on time and being a great customer.'

My wife recently got the same thing from Chase.

Is it really such an odd thing to pay your obligations on time that companies are now thanking you for it?

It's code for: Please relax a little... don't worry so much about your bills.... So you can miss it by a couple days and owe us a $45 late fee, an interest payment, and some other fee for a total of $75 for simply forgetting to pay on-time once. Oh yeah, and a credit ding too.

They don't make money off you (or me). I pay my bill every month, they haven't made a single cent of interest off me outside of their vendor charges (~1%)

 

[pcslookout]

Internet went down the other day. Called up Cox.

"Thank you for being a customer for - wow, 15 years!"

"Can you send out a tech out today to fix?"

"No."

Cox High Speed Internet will soon have 1 Gbps download and 1 Gbps upload by the end of 2016 in most places it is offered.

 

[KlokWyze]

Most human beings are stupid, cretins or both. So the fact that you simply perform your end of the contract. That's a blessing to them.

 

[Exterous]

Internet went down the other day. Called up Cox.

"Thank you for being a customer for - wow, 15 years!"

"Can you send out a tech out today to fix?"

"No."

lol

It's supposed to give you a warm fuzzy feeling so you say "yes" when they try to sell you something.

Neither Barclays nor Citi tried to sell us something. Maybe I'll nicely ask the next time someone says that

 

[highland145]

I haven't thanked you yet. Not that you owe me but you could let me hold a dollar. Then I'd thank you.

 

[dave_the_nerd]

Neither Barclays nor Citi tried to sell us something.

...yet! D:

 

[DrunkenSano]

You'd be surprised how many people don't pay bills on-time and for those companies, it's a major hassle (and probably adds to cost) to claim the money.

 

[Imp]

I thank people for not running me over at crosswalks even when I have the right of way...

 

[boomerang]

Thank you for making this post Exterous.

 

[dave_the_nerd]

Thank you for your gracious manners and contribution to the thread, boomerang.

 

[highland145]

Piss off, all of you youts.

 

[Printer Bandit]

what if you prolong your bills and never pay? that way when you get old and die you won't have to pay.