I'm trying to fix a friend's computer. Here are the symptoms. They have become progressively worse over time. Now it does one of these things every single time:
- Crashes in the middle of Windows 98SE without error msg (black screen) if any software is run.
- Reboots itself after HPT370 screen
- Doesn't even POST
- Can't hold power button down to turn it off when it dies--must use PS switch.
Here is the computer (I'm at work right now, so I don't know exact specs):
Abit BE6II v1.2
Maxtor drives--7200 40G & 5400 80G
Plextor 24/16/48 (or something)
generic RAM (I think one of the modules has kti chips or something)
Radeon something or other (one of the first models)
PIII 800E 100MHz FSB
SB X-Gamer (I think)
Modem ( I dunno what)
3Com NIC 509 (B or C)
Fong-Kai case
I've narrowed it down to the Abit BE6II v1.2 using this process:
1. Took peripheral cards out (excepting video card) = no change in behavior
2. Unplugged CD drive = no change
3. Unplugged Hard Drives = no change (still sometimes doesn't POST)
4. Tried RAM that is known to work = no change
5. Traded the PIII 800e for a PIII 600e = no change
6. Traded the Radeon for Geforce2 MX = no change.
7. Updated BIOS = no change
I've also tried some combinations of the above as well (no change, of course)
Here are my questions for you:
1. Is it the motherboard? What specifically could it be on the mobo? Why would it happen? If not the mobo, what is it?
2. Is there any way to repair it?
3. If it needs to be replaced, should I try to go through Abit Customer service (mobo is 2 years old)?
4. If he needs to buy a replacement, what do you recommend?
Thanks to all you sharp people out there. I'm always amazed at how much knowledge goes through these forums.
-Tim
- Crashes in the middle of Windows 98SE without error msg (black screen) if any software is run.
- Reboots itself after HPT370 screen
- Doesn't even POST
- Can't hold power button down to turn it off when it dies--must use PS switch.
Here is the computer (I'm at work right now, so I don't know exact specs):
Abit BE6II v1.2
Maxtor drives--7200 40G & 5400 80G
Plextor 24/16/48 (or something)
generic RAM (I think one of the modules has kti chips or something)
Radeon something or other (one of the first models)
PIII 800E 100MHz FSB
SB X-Gamer (I think)
Modem ( I dunno what)
3Com NIC 509 (B or C)
Fong-Kai case
I've narrowed it down to the Abit BE6II v1.2 using this process:
1. Took peripheral cards out (excepting video card) = no change in behavior
2. Unplugged CD drive = no change
3. Unplugged Hard Drives = no change (still sometimes doesn't POST)
4. Tried RAM that is known to work = no change
5. Traded the PIII 800e for a PIII 600e = no change
6. Traded the Radeon for Geforce2 MX = no change.
7. Updated BIOS = no change
I've also tried some combinations of the above as well (no change, of course)
Here are my questions for you:
1. Is it the motherboard? What specifically could it be on the mobo? Why would it happen? If not the mobo, what is it?
2. Is there any way to repair it?
3. If it needs to be replaced, should I try to go through Abit Customer service (mobo is 2 years old)?
4. If he needs to buy a replacement, what do you recommend?
Thanks to all you sharp people out there. I'm always amazed at how much knowledge goes through these forums.
-Tim