- Feb 2, 2005
- 17,252
- 19
- 81
I'm not sure what's going on here, but last month I tried to log into Starcraft 2 and the game told me that my account had been locked due to suspicious activity. Looking for a reason for this I found the following e-mail in my gmail spam folder:
Hello,
Blizzard Entertainment recently received a request to change the e-mail address used to log in to the Battle.net account with the username [removed]. The e-mail address k***@hotmail.com has been specified as the new username for this Battle.net account. An email has been sent to this new address containing a verification link to complete the change.
Once the new address has been verified, the e-mail address [removed] can no longer be used to log in to this Battle.net account or any World of Warcraft accounts merged with this Battle.net account.
If you did not initiate this request, please click here to contact the Blizzard Billing & Account Services team immediately.
Sincerely,
The Battle.net Account Team
I hadn't actually played starcraft or logged into battle.net in a few months, and I certainly had made no request to change the login address, but apparently someone else had acquired my login information. I sent blizzard an e-mail and had the account changed back to my login, changed the password, and set up blizzard's account protection measure where you have to call from a designated phone and enter a PIN to make any changes to the account.
Lo and behold, I check my spam folder today and see another e-mail just like the previous one, apparently being changed to the same hotmail address. Sure enough, I can't log into battle.net again. What the hell is going on here? How can someone steal my account when you have to call blizzard from my home phone to change the login info? This is pissing me off...
BTW the only computer I've logged into battle.net from since I changed the password is my shiny new sandybridge build with a fresh copy of windows installed on it. There can't possibly be any malware on it logging my keystrokes or anything like that, but I'll be checking it anyway this afternoon. In the meantime, anyone have a clue how this is possible?
Hello,
Blizzard Entertainment recently received a request to change the e-mail address used to log in to the Battle.net account with the username [removed]. The e-mail address k***@hotmail.com has been specified as the new username for this Battle.net account. An email has been sent to this new address containing a verification link to complete the change.
Once the new address has been verified, the e-mail address [removed] can no longer be used to log in to this Battle.net account or any World of Warcraft accounts merged with this Battle.net account.
If you did not initiate this request, please click here to contact the Blizzard Billing & Account Services team immediately.
Sincerely,
The Battle.net Account Team
I hadn't actually played starcraft or logged into battle.net in a few months, and I certainly had made no request to change the login address, but apparently someone else had acquired my login information. I sent blizzard an e-mail and had the account changed back to my login, changed the password, and set up blizzard's account protection measure where you have to call from a designated phone and enter a PIN to make any changes to the account.
Lo and behold, I check my spam folder today and see another e-mail just like the previous one, apparently being changed to the same hotmail address. Sure enough, I can't log into battle.net again. What the hell is going on here? How can someone steal my account when you have to call blizzard from my home phone to change the login info? This is pissing me off...
BTW the only computer I've logged into battle.net from since I changed the password is my shiny new sandybridge build with a fresh copy of windows installed on it. There can't possibly be any malware on it logging my keystrokes or anything like that, but I'll be checking it anyway this afternoon. In the meantime, anyone have a clue how this is possible?
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