Banks screwing me again

[DurocShark]

I had a check I wrote months ago hit my bank and bounce because I failed to write down that I wrote it. Ok. My fault. I'll eat my $33. My balance went from $69 to $36.

But here's the problem.

When that check hit, the bank treated it as if they paid the entire amount. So my account showed a negative $380 for that day. The next day they said "oops" and just docked my account the $33 for NSF and returned my account to a positive amount.

BUT while my account was negative they processed a debit card transaction for $24. So they charged back that transaction (that was approved at the vendor's terminal) and charged me another $33.

Because they ran it while they were fscking around deciding whether to pay that check or not, I got hit with that NSF fee. WHich makes no sense whatsoever because after they retracted the original check I had enough to cover that $24 transaction.

They're refusing to even consider that they blew it. I've been in a long customer service email chain where they keep telling me their math is accurate without any explanation. Now I have to call the branch in California and try to get them to fix this.

Man. If they don't fix the amounts in my account and send a letter of apology to the vendor I'm filing a complaint with the FRB or whoever is responsible for their regulation. This is a load of crap.

Cliffs:
Bank charging $33 to bounce a $24 debit card charge when there's $36 in the account.
Bank stonewalling me and refusing to fix.
I'm going to white to the regulatory board responsible for this bank.

 

[mugs]

Something similar happened to me, except I had two NSF fees that were not my fault and 5 subsequent ones that were my fault. I asked nicely and they took them all off. Did you ask nicely?

 

[corpseofworms]

My OLD bank screwed me out of an $8000 check from my Grandma.

 

[DurocShark]

Originally posted by: mugs
Something similar happened to me, except I had two NSF fees that were not my fault and 5 subsequent ones that were my fault. I asked nicely and they took them all off. Did you ask nicely?

I did. Here's the original email:

Question About: Checks or Other Debits
> > > Comment: I'm confused by this transaction: The amount was for $24.31. Yet the bank returned it for insufficient funds and changed me $33. But after the charge, and with no additional deposits, my account should have covered it. It currently has a positive balance of $2.81. How is this possible? Please correct.

 

[davew0670]

Originally posted by: DurocShark
I had a check I wrote months ago hit my bank and bounce because I failed to write down that I wrote it. Ok. My fault. I'll eat my $33. My balance went from $69 to $36.

But here's the problem.

When that check hit, the bank treated it as if they paid the entire amount. So my account showed a negative $380 for that day. The next day they said "oops" and just docked my account the $33 for NSF and returned my account to a positive amount.

BUT while my account was negative they processed a debit card transaction for $24. So they charged back that transaction (that was approved at the vendor's terminal) and charged me another $33.

Because they ran it while they were fscking around deciding whether to pay that check or not, I got hit with that NSF fee. WHich makes no sense whatsoever because after they retracted the original check I had enough to cover that $24 transaction.

They're refusing to even consider that they blew it. I've been in a long customer service email chain where they keep telling me their math is accurate without any explanation. Now I have to call the branch in California and try to get them to fix this.

Man. If they don't fix the amounts in my account and send a letter of apology to the vendor I'm filing a complaint with the FRB or whoever is responsible for their regulation. This is a load of crap.

Cliffs:
Bank charging $33 to bounce a $24 debit card charge when there's $36 in the account.
Bank stonewalling me and refusing to fix.
I'm going to white to the regulatory board responsible for this bank.

Ill say the same thing I say in every other banking screwed me thread. Go to the bank and talk to someone in person. You are wasting your time on the phone/email.

 

[DurocShark]

Originally posted by: davew0670

Ill say the same thing I say in every other banking screwed me thread. Go to the bank and talk to someone in person. You are wasting your time on the phone/email.

I would except the bank is in California and I'm in Colorado. I only kept this bank because it was so awesome before this crap happened.

I've had my account there for years and years and never an issue that wasn't immediately resolved with the cust serv department.

 

[Eli]

Originally posted by: davew0670

Ill say the same thing I say in every other banking screwed me thread. Go to the bank and talk to someone in person. You are wasting your time on the phone/email.

With Wells Fargo at least, the bankers in branch can't do anything. You have to call them on the phone to deal with things like this.

 

[davew0670]

Originally posted by: DurocShark

Originally posted by: davew0670

Ill say the same thing I say in every other banking screwed me thread. Go to the bank and talk to someone in person. You are wasting your time on the phone/email.

I would except the bank is in California and I'm in Colorado. I only kept this bank because it was so awesome before this crap happened.

I've had my account there for years and years and never an issue that wasn't immediately resolved with the cust serv department.

sounds like a good time to switch banks. If they are willing to lose you over $33 then its time to move along anyway.

 

[tfinch2]

Yet another I keep nickels in my bank account thread

 

[tami]

i got a wedding check from my parents' friends a few weeks ago. i cashed it when my parents were out of town, and when the folks returned, my father told me that they had told him that we should not cash the check for another two weeks because it will bounce.

sure enough, it did. now i have the stupid processing fee to pay, too. :|

i'm going to write them a very pleasant thank you note thanking them for their bounced check.

 

[Wonderful Pork]

my bank deducted the checks I wrote before crediting my direct deposit so I would overdraw my account. It overdrew for $20 (after several thousand in checks were written, but before my paycheck was credited) just so they could take the $20 overdraft fee! Now THATS a crock. I bet it was 'overdrawn' for all of 20 seconds.

 

[Eli]

Originally posted by: Wonderful Pork
my bank deducted the checks I wrote before crediting my direct deposit so I would overdraw my account. It overdrew for $20 (after several thousand in checks were written, but before my paycheck was credited) just so they could take the $20 overdraft fee! Now THATS a crock. I bet it was 'overdrawn' for all of 20 seconds.

YEP!

It's a fscking CROCK OF SH!T.

:|:|

 

If you regularly end up with $2.81 in your bank account, perhaps you should worry about other things than overdraft fees.

Aren't you the one who never went to college and is now making great money at a mortgage company? You'd think a job like that would result in a bit of financial responsibility.

 

[davew0670]

credits are supposed to always post before debits.

 

[Eli]

Originally posted by: tfinch2
Yet another I keep nickels in my bank account thread

What's that supposed to mean?

 

Originally posted by: davew0670
credits are supposed to always post before debits.

Nope. It's whatever order the bank wants to post 'em that matters.

And if the bank wants to make some money, it'll post the debits first.

 

[tfinch2]

Originally posted by: Eli

Originally posted by: tfinch2
Yet another I keep nickels in my bank account thread

What's that supposed to mean?

It means keep more than $100 dollars in your bank account so you don't overdraft when buying a stick of gum with your debit card.

 

[Eli]

Originally posted by: tfinch2

Originally posted by: Eli

Originally posted by: tfinch2
Yet another I keep nickels in my bank account thread

What's that supposed to mean?

It means keep more than $100 dollars in your bank account so you don't overdraft when buying a stick of gum with your debit card.

I guess.

I do try and do this.

But I'm also anal about knowing my balance before using my debit card. If I haven't checked my balance online lately, l'll call the bank to verify before using it.

Well, unless it's like a 2$ purchase... heh.

 

Originally posted by: tfinch2

Originally posted by: Eli

Originally posted by: tfinch2
Yet another I keep nickels in my bank account thread

What's that supposed to mean?

It means keep more than $100 dollars in your bank account so you don't overdraft when buying a stick of gum with your debit card.

Agreed. I'm sympathetic to people who get screwed by banks, but you're setting yourself up for it by keeping less than $3 in your account.

 

[waggy]

Originally posted by: davew0670
credits are supposed to always post before debits.

they should post before debits. But this is a business trying to get the most money out of you.

So they post debits before credits just so they get more ISF charges.

 

[davew0670]

Originally posted by: jumpr

Originally posted by: davew0670
credits are supposed to always post before debits.

Nope. It's whatever order the bank wants to post 'em that matters.

And if the bank wants to make some money, it'll post the debits first.

if someone banks at a debit before credit posting bank, they need to move right now. Post Check 21 rule

 

[labgeek]

I once got a letter along the lines:

1 item presented $75 PAID against insufficient funds.

Bank Fees: $30

If all items were paid your balance is $2500.00

I go check online, and sure enough the money's in there. They processed the check, and they hit me for the nsf charge. Went to the bank, the teller looked at it. Said there must have been a hold on some money. I pointed out it said "insufficient funds" not "unavailable funds" (I had made that mistake once). She looked and no funds were on hold. She took it to the manager. The manager called the main branch operations manager. And no one could figure out why their computer decided that $75 > $2600 or so. They had to manually undo the service fee.

 

[Wonderful Pork]

Originally posted by: jumpr

Originally posted by: tfinch2

Originally posted by: Eli

Originally posted by: tfinch2
Yet another I keep nickels in my bank account thread

What's that supposed to mean?

It means keep more than $100 dollars in your bank account so you don't overdraft when buying a stick of gum with your debit card.

Agreed. I'm sympathetic to people who get screwed by banks, but you're setting yourself up for it by keeping less than $3 in your account.

I had like $2k in my account. I guess it was just my bad luck that my rent, car payment, and CC payment were processed on the same day BEFORE my paycheck was added. Usually they are a couple days apart.

 

[dullard]

Originally posted by: Wonderful Pork
I had like $2k in my account. I guess it was just my bad luck that my rent, car payment, and CC payment were processed on the same day BEFORE my paycheck was added. Usually they are a couple days apart.

Blame federal law. The law clearly states that banks have up to 11 days to deposit a paycheck (depending on the original check source, the law may not be a full 11 days, but they still have several days to wait around if they wish). But the new Check 21 law states that your payments should be processed as fast as possible (it could be even instantaneous).

Thus your problem is happening all over the country to lots of people. You need to deposit that paycheck up to 11 days BEFORE your rent, car payment, and CC payment. Sucks doesn't it. We need to revise the federal law on the deposit side.

 

[cherrytwist]

Direct Deposit