Bad Z77 Extreme4 or Bad i7-3770k or Bad Both

[UaVaj]

computer was working fine last the night before bedtime. put the computer to sleep mode. this morning. refuse to wake up.

now it would cycle error 10 (PEI Core is started) per owner manual on the diagnostic led.

ruled out everything from psu, to gpu, to ram, to ssd.

only thing connected now is: mb, cpu, 1 ram, and psu. monitor connected to onboard video.

unable to rule out cpu and mb. only have one 1155 cpu and one 1155 mb. all other computer for part swapping are 1156.

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what is error 10?

 

[BTRY B 529th FA BN]

Before you did all that did you unplug the machine and give it a minute to sit and then try restarting it? Try a bios reset if so.

 

[Ketchup]

If you don't know what the number code means, it would probably be easier just to plug a speaker into the speaker header and look up the beep code.

 

[UaVaj]

thanks for chiming in. done all you two suggested prior to posting here. no go.

psu swap and battery pull bios reset done. never got past post so beep code is moot.

did find this. suggest a dead cpu. post #19. same code, same mb and almost same cpu.
http://forums.overclockers.com.au/showthread.php?p=14308517

 

[Ketchup]

Gotcha, is there a light that shows the motherboard that shows you it is getting power?

It seems that we are almost reduced to guessing on this one, in which case it is far more likely the issue lies with the motherboard over the CPU, considering the surrounding events (or rather, lack thereof).

Asrock makes some good products for the money, but considering their price point you know they have to be cutting corners somewhere.

 

[UaVaj]

diagnostic led is lite up, cpu fan is spinning from the motherboard header, and fan spinning on the discrete video card when it was installed so definitely power to the mb.

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here is another. same code. same mb. same cpu.

http://www.tomshardware.com/forum/327372-30-everything-runs-post-error-codes-asrock-extreme4

not common, but definitely not isolated.

 

[UaVaj]

up and running like it never missed a beat. what was the culprit ???




since this morning failure.

the only thing that changed is the HSF. during cpu reseat test. was too lazy to reinstall the deepcool assassin hsf, so slaped on the intel stock hsf instead. boot attempt resulted in error 10.

note. after the cpu reseat test. memory reseat test was also done. with the no memory. the motherboard did report error 55 (memory not installed). which would suggest motherboard is functioning and searching for memory. reinstalled memory. boot attempt resulted in error 10.

another note. no overclocking whatsoever. this all happened with stock setting.

this evening decide to hit the power button before calling intel for RMA. boots up fine.





given how flimsy this asrock mb is. second guessing it was the deepcool assassin's weight and high pressure cpu clamp down system that warped the motherboard. with the intel hsf installed. the motherboard had time to unwarp. PAUSABLE?

 

[Ketchup]

given how flimsy this asrock mb is. second guessing it was the deepcool assassin's weight and high pressure cpu clamp down system that warped the motherboard. with the intel hsf installed. the motherboard had time to unwarp. PAUSABLE?

This is plausible. I know the stock Intel cooler gives a decent amount of pressure, and it doesn't have the slow adjustment ability that many aftermarket coolers have. Makes me wonder if you are now on a timer until that connection is lost again. Time will tell.

 

[UaVaj]

only reason the deepcool assassin was not remounted was, in order to get access to the cpu for reseat, the whole deepcool assassin clamp down system had to be remove first. pita design.

glad intel hsf was remounted instead.

would of had be nice to have another 1155 mb and 1155 cpu to rule out which component was no good then and there.




for now: sticking with stock hsf and narrowing down what exactly causes error 10.

 

[Ketchup]

for now: sticking with stock hsf and narrowing down what exactly causes error 10.

Now it is your duty to go to every other thread mentioning that error code and tell them what the answer is!

I'll be checking on you, lol.

 

[jerronman]

I'm having the same issue here. Could you please clarify for me:

You switched out your 3rd party heat sink fan for your the stock fan that came with your CPU, and this caused your computer to get passed the constant reboots at error code 10?

I have always used the stock hsf, are you saying that if your hsf isn't clamped in 100% then the motherboard will detect this and prevent startup?

 

[UaVaj]

here is the time line.

computer was newly built late january with deepccol hsf.
computer was put to first use late feburary.
during the whole time. motherboard and hsf was in a horizontal orientation and still is today.

day one (mid march)
- that evening put the computer to sleep
day two
- that morning computer refuse to wake
- hard reboot resulted error 10
- swap all components (except cpu n mb) with no joy
- reseated cpu and memory with no joy
- during cpu reseat - deepcool hsf was replace with intel hsf
- that evening (~10 hours later) booted up like it never missed a beat
day three
- had a few random power cycle. where the computer would suddenly shut down. rebooted fine. note: prime95 would run error free for 30min fine at any given time.
- reseat memory.
day four
- ever since, it has been back to 100% normal. computer stay on 24/7. idling when not being used.


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believe it was (1) the weight of the deepcool hsf or (2) the pressure of the deepcool hsf clamp down system warping the motheboard causing the memory socket pin to not make full contact with the memory stick.

still have not narrow down what exactly causes "error 10".

 

[Bubbaleone]

An excerpt from Intel's whitepaper on UEFI, explaining PEI:

Intel® BLDK—Architecture

4.1.2 Pre-EFI Initialization (PEI) Phase

The main functions of the PEI Phase are to:
• initialize memory and platform resources
• discover the boot mode (recovery, S3 resume, or normal boot)
• discover and launch DXE core

The main component in the PEI Phase is the PEI Core which is responsible for dispatching PEI
Modules (PEIM) and providing basic services. The PEI Modules collect platform features and
configuration data in a series of data structures in memory called the Hand Off Blocks (HOB) list,
which gets passed as read-only from PEI phase to the DXE phase.

4.1.3 Driver Execution Environment (DXE) Phase

The DXE Phase is where most of the platform gets initialized and it provides the services required
to boot an operating system. As described in the UEFI Driver Execution Environment Core Interface
specification (see Table 1 on page 6), this phase consists of the following DXE components:
• DXE Core - produces a set of Boot, Runtime, and DXE Services.
• DXE Dispatcher - discovers and executes the DXE drivers in the correct order.
• DXE Drivers - initializes the processor, chipset, and platform components and provides the
Architecture Protocols (AP) that abstract the DXE core from the platform.
• EFI System Table - contains the pointers to all the EFI service tables, configuration tables,
handle database, and console device.

Page 44 of your Z77 Extreme4 User Manual lists all of the Dr. Debug codes. Dr. Debug is used to provide codes that represent different errors that your system has encountered. See below for reading the Dr. Debug error codes and how to troubleshoot. Note that error code 10 (01-54) is related to memory and that the steps you've already taken are the suggested troubleshooting steps:

Code: Description

• 00: Please check if the CPU is installed correctly and then clear CMOS.
• 0d: Problem related to memory, VGA card or other devices. Please clear CMOS, re-install the memory and VGA card, and remove other USB, PCI devices.
• 01 – 54/(except 0d), 5A- 60: Problem related to memory. Please re-install the CPU and memory then clear CMOS. If the problem still exists, please install only one memory module or try using other memory modules.
• 55: The Memory could not be detected. Please re-install the memory and CPU. If the problem still exists, please install only one memory module or try using other memory modules.
• 61 - 91: Chipset initialization error. Please press reset or clear CMOS.
• 92 - 99: Problem related to PCI-E devices. Please re-install PCI-E devices or try installing them in other slots. If the problem still exists, please remove all PCI-E devices or try using another VGA card.
• A0 - A7: Problem related to IDE or SATA devices. Please re-install IDE and SATA devices. If the problem still exists, please clear CMOS and try removing all SATA devices.
• b0: Problem related to memory. Please re-install the CPU and memory. If the problem still exists, please instal only one memory module or try using other memory modules. * For X79 models, please try installing memory to DDR3 A1, B1, C1 and D1 slots.
• b4: Problem related to USB devices. Please try removing all USB devices.
• b7: Problem related to memory. Please re-install the CPU and memory then clear CMOS. If the problem still exists, please install only one memory module or try using other memory modules.
• d6: The VGA could not be recognized. Please clear CMOS and try re-installing the VGA card. If the problem still exists, please try installing the VGA card in other slots or use other VGA cards.
• d7: The Keyboard and mouse could not be recognized. Please try re-installing the keyboard and mouse.
• d8: Invalid Password.

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