Bad Workmanship @ Arctic-Cooling (VGA Silencer)

[Jagercola]

Ok, I just received one of the VGA Silencer's by Arctic Cooling and the holes for the clip are not threaded. I checked reviews of the product online and they were all threaded. I even tried to get the screw in mine, and it broke off in it. Then my original Radeon 9800 HSF doesn?t fit snuggly anymore since I took it off to install the VGA Silencer, so now it overheats (Typing this on my laptop). This happen to anyone else? It's a dutch company, so what do I do? Thanks -Will

Mine 1
Mine 2 <-- See the threads there are what I had to do manually using a lot of force to screw it in. Then you can see the shiney un-threaded part.
How its suppose to be <- How its suppose to be threaded all the way down.

 

[wicktron]

Tap the hole with threads.

 

[Jagercola]

What's that?

and how do I get the screw that broke off out?

THanks

 

[kylebisme]

a tap is what you use to thread a hole, you get them at a hardware store. as for geting the screw out; that takes a screw extractor, you can find that at a hardware store as well.

 

[videoclone]

You could also try drilling the screw out with a smaller sized drill bit ! i got one of these things comming to me also !! fingers crossed i dont get the same bad luck ! :disgust:

 

[Pete]

Why not just ask the store for a replacement?

 

[TrailerParkKing]

good luck with mine... I have been very happy... must have just been a bad day in the QC department!!!!!

Good luck getting it resolved.. i am sure they will take care of you.

 

[DerwenArtos12]

mine is GREAT. I recently read something about them not fitting on 9600's though.