Bad GT540M in Acer Aspire

Halnerd

Junior Member
Nov 16, 2011
3
0
0
Hey all,
I have an acer aspire 5742G series laptop. Its about a year old now. Recently I started getting some major issues with overheating and graphic problems in 3d games ONLY when I am using the discrete GT540M. I have no problems using the integrated Intel Video to run some low level 3D programs, like League of Legends. I have sent the laptop back to Acer for repairs twice now and they have not been able to get the comp to "duplicate my problem" in their diagnostics and stress tests. If the techs would just play a damn game in the laptop they would see that it is broken. I have a sneaking suspicion that their diagnostics and stress test aren't activating the discrete card (due to Optimus drivers). So while the integrated is stable, the discrete is not showing itself in all its defective glory. I have no idea what to do with this thing if Acer refuses to take responsibility for the issue. Try to replace the GPU? Re-paste the GPU? Throw it off a cliff? I need some advice.

Halnerd
 

Spikesoldier

Diamond Member
Oct 15, 2001
6,766
0
0
keep playing the game with acer. they will eventually replace it, as they are paying shipping back and return shipping each time. they have already chewed through the profit they made on that notebook by shipping to and from twice already.
 

Halnerd

Junior Member
Nov 16, 2011
3
0
0
I sent the comp back to Acer for a third time. They told me they would bump the repair up to Level 2 technician, something about system level evaluation. I hope they can actually diagnose the problem.
 

T_Yamamoto

Lifer
Jul 6, 2011
15,007
795
126
I sent the comp back to Acer for a third time. They told me they would bump the repair up to Level 2 technician, something about system level evaluation. I hope they can actually diagnose the problem.
They have levels?

wow.