So get this, today me, my dad, and my older brother head to subway to get some sandwhiches, my dad is paying.
I'm first in line, I get the chicken teriyaki wrap (good stuff), and when I get to the end the cashier (a girl, probably 17 or so) rings up my sandwhich and asks if i want anything else. I say "yeah, I'll get some chips too, and a water". I look down where the water cups are and there arent any on the holster all thats left is 20 oz cups, so i grab one of those.
So i get my water and come back and she's ringing up my brother's order. I notice that theres 3 pop's showing up on the register, wtf, i didnt order one, just my dad and brother did. So I open the lid and say to her "I didnt get a pop, you do know that this is water, right?"
And she goes, "yeah, but you are still paying for the cup". I said, "I'm sorry I thought you were out of water cups, the smallest size here is 20 oz" Then she says "our water cups are right over there" And points to the drink machine where the pop lids and straws are, and of course theres these tiny clear water cups that if a todler pissed in they'd probably fill it up.
I said, "sorry i did not realize those cups were there" (which i truly did not) and she basically shrugs at me like 'too bad'. and of course she probably wouldnt have given me a refund cuz there was water in there already.
Then thankfully my dad got a good idea (she hadnt processed the credit card yet) and said "wait, ill just use my sons pop cup, and then you can subtract my pop from the total.
And she says, 'okay'. and changes the total.
The part that pisses me off is that she didnt even tell us she was charging extra. I dont mind if thats there policy and they have charge $1.25 for a 20 oz cup thats filled with water, but they should at least put their drink cups in site, or make a sign or something to avoid confusion!!
I'm first in line, I get the chicken teriyaki wrap (good stuff), and when I get to the end the cashier (a girl, probably 17 or so) rings up my sandwhich and asks if i want anything else. I say "yeah, I'll get some chips too, and a water". I look down where the water cups are and there arent any on the holster all thats left is 20 oz cups, so i grab one of those.
So i get my water and come back and she's ringing up my brother's order. I notice that theres 3 pop's showing up on the register, wtf, i didnt order one, just my dad and brother did. So I open the lid and say to her "I didnt get a pop, you do know that this is water, right?"
And she goes, "yeah, but you are still paying for the cup". I said, "I'm sorry I thought you were out of water cups, the smallest size here is 20 oz" Then she says "our water cups are right over there" And points to the drink machine where the pop lids and straws are, and of course theres these tiny clear water cups that if a todler pissed in they'd probably fill it up.
I said, "sorry i did not realize those cups were there" (which i truly did not) and she basically shrugs at me like 'too bad'. and of course she probably wouldnt have given me a refund cuz there was water in there already.
Then thankfully my dad got a good idea (she hadnt processed the credit card yet) and said "wait, ill just use my sons pop cup, and then you can subtract my pop from the total.
And she says, 'okay'. and changes the total.
The part that pisses me off is that she didnt even tell us she was charging extra. I dont mind if thats there policy and they have charge $1.25 for a 20 oz cup thats filled with water, but they should at least put their drink cups in site, or make a sign or something to avoid confusion!!
