bad company

quizzelsnatch

Senior member
Nov 12, 2004
860
0
0
I bought something from monarchcomputer.com 7/19. they sent me an email saying that they couldn't ship it to the shipping address (different than my billing), and it wasn't possible for me to pick it up at the other address, so, i canceled the order (7/27). To date i have yet to receive my refund for this and i am wondering what kind of action i can take to get my money back?
 

KLin

Lifer
Feb 29, 2000
29,500
125
106
Dispute the charge with your CC company would be a good start.

EDIT: Option #2 is to persistently call monarch computers and ask for your money back.
 

KLin

Lifer
Feb 29, 2000
29,500
125
106
Originally posted by: quizzelsnatch
i bought it with a debit card. i don't have a CC as i am only 18 with no job.

Then I guess you're stuck with option #2. I would also send letters, and also mention that you will be contacting the Better Business Beureau if resolution isn't made.
 

altonb1

Diamond Member
Feb 5, 2002
6,433
0
71
Originally posted by: quizzelsnatch
i bought it with a debit card. i don't have a CC as i am only 18 with no job.

You didn't have a parent you could mooch from? Sheesh...the kids of today... :D
 

Pastore

Diamond Member
Feb 9, 2000
9,728
0
76
Have you tried calling their customer service? Usually a good place to start if you haven't already.