So...I'm trying to troubleshoot my friend's laptop since it won't boot up. Turns out that the lsass.exe and winlogon.exe files are corrupted or missing. One of my IT friends says that the hard drive is really messed up, and that I need to just back up the hard drive and re-install windows.
So...I removed the hard drive and used an external enclosure to back up the files from another computer. The only problem is that the "My Computer" file is password protected, so there's no way for me to back up the files. Is there anyway around this without going into Windows?
Thanks.
So...I removed the hard drive and used an external enclosure to back up the files from another computer. The only problem is that the "My Computer" file is password protected, so there's no way for me to back up the files. Is there anyway around this without going into Windows?
Thanks.
