'Back' and 'Forward' buttons don't work in some apps; Logitech Performance MX mouse

Ghiddy

Senior member
Feb 14, 2011
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I recently got the Logitech Performance MX wireless mouse. One problem with this is that when I'm using certain apps, mainly remote desktop, the mouse's back and forward buttons don't work.

For example, the buttons work in Firefox on the local machine that the mouse is connected to, but they have no effect when I use them in a Firefox window on a remote machine, within a remote desktop session. If it matters, I'm Windows 7's Remote Desktop snap-in for mmc.exe to remote to other machines. I think this snap-in is installed as part of the Remote Server Administration Tools package (for W7/Server2008 R2).

In addition to Firefox, the same issue exists for other programs that support the back & forward buttons, such as Windows Explorer.
 

Athadeus

Senior member
Feb 29, 2004
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I just spent a few minutes looking for an answer for you, but only found out that it is a common problem with vmware as well :(
 

Ghiddy

Senior member
Feb 14, 2011
306
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0
Thanks for checking. I guess I will try to enter a support request with Logitech when I get a chance.
 

Athadeus

Senior member
Feb 29, 2004
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0
76
Oh no, I am almost certain that it is not Logitech who is at fault. Good luck getting through to someone helpful at MS.

If it was working before with a different mouse (MS), then try sticking with the same brand.