Awesome - British guy changes the on hold hold message for his cable company to say "we don't give a fvck..."

notfred

Lifer
Feb 12, 2001
38,241
4
0
Apparently this guy was on hold so long, that he got bored and started playing with the phone. He apparently figured out how to get to the part of the phone system that lets them record new massages. So, he changed the on-hold message from "We care about your busines..." or whatever, to:
"Hello, you are through to NTL customer services. We don't give a fvck about you, basically, and we are not going to handle any of your complaints. Just fvck off and leave us alone. Get a life."

Link
 

Rastus

Diamond Member
Oct 10, 1999
4,704
3
0
It annoys me when the first thing said while on an extended hold is "Your call is very important to us."
 

Snapster

Diamond Member
Oct 14, 2001
3,916
0
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Originally posted by: DivideBYZero
ahh, read OP, it is. They deserve it.

Yeh they do. The fact someone can dial in and change it shows how much they care about their service.
 

cavemanmoron

Lifer
Mar 13, 2001
13,664
28
91
Originally posted by: notfred
Apparently this guy was on hold so long, that he got bored and started playing with the phone. He apparently figured out how to get to the part of the phone system that lets them record new massages. So, he changed the on-hold message from "We care about your busines..." or whatever, to:
"Hello, you are through to NTL customer services. We don't give a fvck about you, basically, and we are not going to handle any of your complaints. Just fvck off and leave us alone. Get a life."

Link

Mr Gibbins, 26, from Redcar, Cleveland, was acquitted at Teesside magistrates' court on Tuesday of an offence under the Communications Act 2003 of making a grossly offensive message.

The magistrates decided Mr Cleveland's rant was merely offensive, and did not make the "grossly offensive" standard required for prosecution.

A spokeswoman for Cleveland Crown Prosecution Service said Mr Gibbins admitted he had left the message but denied it was grossly offensive.

"He did accept that he was responsible. The main question was whether the message was deemed to be offensive or grossly offensive.

"The judiciary heard all the issues before them and they decided in this particular instance that it was not grossly offensive," said the spokeswoman.

NTL's media centre put the Guardian on hold, suggested we try another number and then declined to comment.
 

Confused

Elite Member
Nov 13, 2000
14,166
0
0
That's awesome!

It always takes ages to get through to NTL, probably because their service is so terrible, so many people HAVE to call in to report faults!
 
Jun 14, 2003
10,442
0
0
Originally posted by: notfred
Apparently this guy was on hold so long, that he got bored and started playing with the phone. He apparently figured out how to get to the part of the phone system that lets them record new massages. So, he changed the on-hold message from "We care about your busines..." or whatever, to:
"Hello, you are through to NTL customer services. We don't give a fvck about you, basically, and we are not going to handle any of your complaints. Just fvck off and leave us alone. Get a life."

Link


HOLY SH!T thats where i live too!

Teesside..............nice one mate!

Mr Gibbins, 26, from Redcar, Cleveland, was acquitted at Teesside magistrates' court on Tuesday of an offence under the Communications Act 2003 of making a grossly offensive message.

redcar is 10mins from my house...i must shake hands with this man....NTL are complete ass hats
 

Yanagi

Golden Member
Jun 8, 2004
1,678
0
0
NTL probably isnt much better in ireland aswelll. Their customer service are shit, spreading missinformation and their engineers never show up or are rude. I had one guy who was nice and all but he didnt do his job properly....
 

Ramma2

Platinum Member
Jul 29, 2002
2,710
1
0
The on hold music here is served by a win2k box just playing some ripped classical music CDs. The potential for mischeif is staggering!
 

Cristatus

Diamond Member
Oct 13, 2004
3,908
2
81
There was another incident like this before, I was gonna yell R!, but seems like this is a new incident