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Avira Antivir won't update

mentalcrisis00

Senior member
Heres a new one, just reformatted my dads PC and installed antivir and tried to update. After sitting there for 2 minutes it says internet connection failed. I can connect to the internet fine and spywareblaster updated with a fuss. Any ideas? This is the report I got below. Is there something I can do to fix this or is it an Avira server problem?

09.03.2008 10:50:15 - Installation Directory: C:\Program Files\Avira\AntiVir PersonalEdition Classic
09.03.2008 10:50:15 - Backup Directory: C:\Documents and Settings\All Users\Application Data\Avira\AntiVir PersonalEdition Classic\BACKUP
09.03.2008 10:50:15 - Temp Directory: C:\Documents and Settings\All Users\Application Data\Avira\AntiVir PersonalEdition Classic\Update\AVUPDATE_47d40737
09.03.2008 10:50:15 - Start the Update GUI... Displaymode: 0

09.03.2008 10:50:15 - Installation Directory: C:\Program Files\Avira\AntiVir PersonalEdition Classic
09.03.2008 10:50:15 - Backup Directory: C:\Documents and Settings\All Users\Application Data\Avira\AntiVir PersonalEdition Classic\BACKUP
09.03.2008 10:50:15 - Temp Directory: C:\Documents and Settings\All Users\Application Data\Avira\AntiVir PersonalEdition Classic\Update\AVUPDATE_47d40737
09.03.2008 10:50:15 - Start the Update GUI... Displaymode: 0

09.03.2008 10:50:18 - Keyfile: OK [FULL Mode]

09.03.2008 10:50:18 - Avira AntiVir PersonalEdition Classic

09.03.2008 10:50:45 - Connection failed while downloading the file http://dl6.avgate.net/upd/idx/master.idx.
09.03.2008 10:50:45 - Switching to next update server
09.03.2008 10:51:06 - Connection failed while downloading the file http://dl3.avgate.net/upd/idx/master.idx.
09.03.2008 10:51:06 - Switching to next update server
09.03.2008 10:51:27 - Connection failed while downloading the file http://dl5.avgate.net/upd/idx/master.idx.
09.03.2008 10:51:27 - Switching to next update server
09.03.2008 10:51:49 - Connection failed while downloading the file http://dl2.avgate.net/upd/idx/master.idx.
09.03.2008 10:51:49 - Switching to next update server
09.03.2008 10:51:51 - Master IDX file has changed
09.03.2008 10:52:00 - Keyfile: OK [FULL Mode]

09.03.2008 10:52:22 - Registry entry created successfully: Software\Avira\AntiVir PersonalEdition Classic |UpdateInProgress

09.03.2008 10:52:22 - Critical error: Connection failed while downloading the file http://dl1.avgate.net/upd/idx/classic-nt-en.idx.
 
Tried disabling my firewall, setting avira to exempt list, using the preupd.exe in the avira directory and nothing worked, it would just sit there for 2 to 5 minutes and say connection failed. I installed AVG and ran update and that works fine. Seems to be someone else with this problem on the avira forums but preupd.exe worked for them.
 
Antivir free uses slow and erratic servers. Try again in a few hours.
 
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