Avira Antivir won't update

mentalcrisis00

Senior member
Feb 18, 2006
522
0
0
Heres a new one, just reformatted my dads PC and installed antivir and tried to update. After sitting there for 2 minutes it says internet connection failed. I can connect to the internet fine and spywareblaster updated with a fuss. Any ideas? This is the report I got below. Is there something I can do to fix this or is it an Avira server problem?

09.03.2008 10:50:15 - Installation Directory: C:\Program Files\Avira\AntiVir PersonalEdition Classic
09.03.2008 10:50:15 - Backup Directory: C:\Documents and Settings\All Users\Application Data\Avira\AntiVir PersonalEdition Classic\BACKUP
09.03.2008 10:50:15 - Temp Directory: C:\Documents and Settings\All Users\Application Data\Avira\AntiVir PersonalEdition Classic\Update\AVUPDATE_47d40737
09.03.2008 10:50:15 - Start the Update GUI... Displaymode: 0

09.03.2008 10:50:15 - Installation Directory: C:\Program Files\Avira\AntiVir PersonalEdition Classic
09.03.2008 10:50:15 - Backup Directory: C:\Documents and Settings\All Users\Application Data\Avira\AntiVir PersonalEdition Classic\BACKUP
09.03.2008 10:50:15 - Temp Directory: C:\Documents and Settings\All Users\Application Data\Avira\AntiVir PersonalEdition Classic\Update\AVUPDATE_47d40737
09.03.2008 10:50:15 - Start the Update GUI... Displaymode: 0

09.03.2008 10:50:18 - Keyfile: OK [FULL Mode]

09.03.2008 10:50:18 - Avira AntiVir PersonalEdition Classic

09.03.2008 10:50:45 - Connection failed while downloading the file http://dl6.avgate.net/upd/idx/master.idx.
09.03.2008 10:50:45 - Switching to next update server
09.03.2008 10:51:06 - Connection failed while downloading the file http://dl3.avgate.net/upd/idx/master.idx.
09.03.2008 10:51:06 - Switching to next update server
09.03.2008 10:51:27 - Connection failed while downloading the file http://dl5.avgate.net/upd/idx/master.idx.
09.03.2008 10:51:27 - Switching to next update server
09.03.2008 10:51:49 - Connection failed while downloading the file http://dl2.avgate.net/upd/idx/master.idx.
09.03.2008 10:51:49 - Switching to next update server
09.03.2008 10:51:51 - Master IDX file has changed
09.03.2008 10:52:00 - Keyfile: OK [FULL Mode]

09.03.2008 10:52:22 - Registry entry created successfully: Software\Avira\AntiVir PersonalEdition Classic |UpdateInProgress

09.03.2008 10:52:22 - Critical error: Connection failed while downloading the file http://dl1.avgate.net/upd/idx/classic-nt-en.idx.
 

mentalcrisis00

Senior member
Feb 18, 2006
522
0
0
Tried disabling my firewall, setting avira to exempt list, using the preupd.exe in the avira directory and nothing worked, it would just sit there for 2 to 5 minutes and say connection failed. I installed AVG and ran update and that works fine. Seems to be someone else with this problem on the avira forums but preupd.exe worked for them.
 

John

Moderator Emeritus<br>Elite Member
Oct 9, 1999
33,944
2
81
Antivir free uses slow and erratic servers. Try again in a few hours.