Audio Stutter Issue - PLEASE HELP

JackSpadesSI

Senior member
Jan 13, 2009
636
0
0
My computer specs are in my signature.

Ok, so when I was playing StarCraft II last week I noticed an occasional audio stutter. It wasn't that bad, but I decided to update the driver. I found the driver through the Gigabyte website and installed. It worked great. So great that I kept things going and sought out a new ATI Catalyst video driver. That's where things went south.

I installed the full ATI Catalyst suite and it ruined the audio (I unchecked the box to install the HDMI/DP audio driver from the suite, as my audio uses neither HDMI nor DP). There was no audio except for infrequent pops of sound.

So, I tried a system restore, but that failed. I tried another system restore point and it, too failed to restore. Yet, even though Windows claimed the restore failed it looked like everything was ok again. I installed the audio driver again (as the restore, at least supposedly, took me back prior to that install) and didn't touch the video drivers. Again, things were great.

However, when I got home from work today the audio was gone. Simply gone. So, I found a new driver directly from the Realtek website and installed that. Still no audio. Since system restores didn't do much before I didn't do that again. I simply uninstalled the driver using the Add/Remove tool. Upon reboot after the uninstall Windows apparently found a driver on its own which restored audio.

The story isn't over, though, as the audio still has the original stutters that set this whole event in motion in the first place. Even if I could live with the stutters (which I really can't) I'm worried the audio will simply cut out completely like it did just an hour ago when I got home.

PLEASE HELP!
 

laserhawk64

Member
Sep 1, 2009
72
0
0
Could be a corrupt driver. Try talking to Gigabyte and telling them that their driver broke your system. They'll send you one that works. If it doesn't, then there's a driver conflict between the ATI Catalyst suite and the Gigabyte audio driver which is making everything go flat, in which case you'll need to talk to the folks that put out that particular version of the Catalyst suite for your card.

I'm afraid I'm not worth any help beyond that, I've very little experience with sound issues, and absolutely *no* experience with Win7. Can't afford it, and I'm quite happy with XP :p