Audigy Problem

Dexion

Golden Member
Apr 30, 2000
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I hope someone can help me. I tried to install the drivers from the Audigy CD that came with the card.
Specs:
Windows XP Professional
P4 1.6A@2.4Ghz Northwood
Abit IT7 MAX
Gainward Geforce4 Ti44000

Currently using the oldest driver available, but if I add any components or update to the newest Audigy Sounblaster drivers, I get the BSOD upon the next restart. It works fine for the time before the installation reboot, but once I shut down the ctsfm2k.sys file somehow involved causing a memory error. Then from there on, on XP boot ups(the black screen with load bar) it then refuses to boot in with a consistent Blue screen.

Right now I don't have any of the features working, no EAX, No multispeakers(only 2), and no creative software. Once I install the software it automatically installs the drivers (which causes the above problems). I'm suspecting that the disk supplied by Creative doesn't support XP, however none of the updates available on the website solves my problem at all, since it requires and prompts for the "installation" disk to be installed first before updating. Which throws this back into the same loop. I went through this loop around 8 times in total, with different paths. I tried many possible angles, all with the same result. No solution.
What is up with this??

IS there a Windows XP Audigy Driver disk out there?? If there is, I would need a copy of it.

 

MSantiago

Senior member
Aug 7, 2002
308
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The updated Audigy drivers from the Creative site are in a self-extracting zip archive. Open it up with WinZip or WinRAR and extract the files to a temporary directory. Make sure that you preserve the folder names contained inside the zip file.

After you extract the file, there should be a Drivers directory and a WIN2K_XP directory immediately below that. Do not run setup.exe. Go to the device manager and update the Audigy drivers manually. When prompted, point Windows to the Drivers\WIN2K_XP directory and choose the driver that's shown.
 

MSantiago

Senior member
Aug 7, 2002
308
0
86
AUDRVWDM.EXE (linked to from that page) is what I was referring to. :) It's listed as a driver update, but it contains everything you need to install the WDM drivers from scratch. I know it's an executable, but it's really a ZIP file inside. Just download it and save it to your hard drive. After that, open up WinZip and go to File | Open Archive. From there, select All files (*.*) from the drop down box. After that, open up AUDRVWDM.EXE from the dialog box and extract the \Drivers directory contained inside.
 

Dexion

Golden Member
Apr 30, 2000
1,591
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76
Doesn't work. Causes the same problem. Hmm, I'm considering returning this card.
 

PliotronX

Diamond Member
Oct 17, 1999
8,883
107
106
If you have a broadband connection, download the Compaq driver CD from May (377MB) and extract the entire archive to a directory in order to delete the CToem.cfg file. Before installing, uninstall the old stuff if any of it is still on there. I think it's recommended to reformat before installing this new one because it has a new codebase that could get screwy with the old stuff still in there but I never had any problems of the sort. Good luck. If it still doesn't work out, I hear the TurtleBeach Santa Cruz sound card is a very nice alternative.

edit- fixed linky
 

Mem

Lifer
Apr 23, 2000
21,476
13
81
You can try installing the Audigy CD with your CPU not overclocked it might make a difference,btw when I installed my Audigy in my WinXP all I did was install it from the Audigy CD,I did not let WinXP install anything when it detected new hardware etc.After that is all done after reboot etc, I went on Creative website and downloaded the updates,very smooth install with no problems.

Btw in BIOS I not only disabled the onboard sound but both Midi port address and game port address as well.
 

Dexion

Golden Member
Apr 30, 2000
1,591
0
76
Alright. Heres my problem(detailed!!)

I started off reinstalling Windows XP Professional from the beginning thinking that there might be resident drivers of my old soundcard conflicting.
I made sure that my onboard sound card was disabled on my IT7 mobo from the BIOS. Everything was smooth, installed the Intel chipset INF, Nvidia display drivers, USB. The only one left was the soundcard, the card wasn't detected by Win XP, and is labeled as a multimedia controller in Device Manager. I approached it with putting the Audigy Installation CD in labeled as "Sound Blaster Audigy - Installation CD and located near the inner ring - CD PN: 2201US0003085 / CD ASSEMBLY PN: 3201US0003085" I suspect this CD isn't a XP compatible driver(more on this later).

Anyway, I install the contents of the CD, removing all unneccessary programs ie: Oozic, Eax Gold mine etc. Only the prerequisite Drivers, AudioHQ, and Surround Mixer, everything else was left unchecked. After the install, things were looking good. Sound was working and no apparent Windows Errors.

I then decided to install the latest updated drivers from the Creative site. I downloaded the latest AUDRVWDM.exe, tried to run it. A message prompted me to install the software drivers from the Audigy CD, which doesn't make any sense. So I extracted the file and did the update from device manager. BAD MISTAKE! Instantly I was hit with the blue screen of death near the end of the installation bar. I rebooted. System didn't have any sound, Roll back driver didn't work. Problems started arising, CD ROMs didn't work. Tried to reinstall the previous driver on the disk, but didn't work. Blue screen again.

Anyhow I'm back to step one. Reinstalled XP but I'm hesitant to even install the drivers on the CD. I really think that the drivers on the CD are for Windows 2000. Exploring the CD reveals that in the "Audio>English>" folder it doesn't have a Win_XP directory.

I'm going to try PliotronX's Compaq CD and see if that works.
 

Pilsnerpete

Platinum Member
Apr 4, 2002
2,060
0
0
I had no problem installing my audigy in xp (home). I actually let windows doit when it asked for the driver cd. No clicks, pops or hissing. 2.26p4 in a Gigabyte 8iexp. I'm gonna reinstall the driver manually, though--just for fun.