Audigy causes a BSOD every few hours

[cchen]

Alright, just got an audigy (don't ask) and it's causing my computer to crash every 3-4 hours. I think it has to do with the midi driver
First, the audigy has its own irq...
I get a BSOD with code 0x000000d1, driver irql not less or equal. When the audigy is selected in the control panel as the primary midi playback device, the driver thats specified is ha10kx2k.sys
When the microsoft wavetable is selected, the driver is portcls.sys

Now... what can I possibly to do stop these blue screen's?

 

[bacillus]

are you using the latest drivers from the creative website?

 

[cchen]

yep
using the latest drivers
i've now figured out that the computer will only crash when music has been playing for a while... if i don't play music... it won't crash

 

[Workin']

I had the same problem with my Audigy. It would crash after playing music for a while. No music - no crashing. That's why it's sitting in a drawer someplace and I'm using a Santa Cruz instead. After wasting countless hours of my time trying to solve the problem without success, I gave up and got a card that works right out of the box.

 

[SkyDiver]

Hi cchen,
I've got a similar setup to yours. (Abit KT7-Raid, 1.4Ghz, etc.) My SB Live! was locking up after playing MP3's on MusicMatch Jukebox for an hour or so. This only happened after I upgraded to WinXP. Could it be an imcompatibility with the VIA chipset? I hear VIA is notorious for this kind of thing.

Basically, it sounded like a record skipping (if you're old enough to remember that) and the whole system would freeze.

I bought an Audigy, but haven't tested it that way yet.

 

[BFG10K]

Make sure you have the latest BIOS and chipset drivers for your system and don't overclock anything.

 

[Paulson]

I listen to music for at least 5 hours per day (usually consecutively) and haven't had the audigy cause a BSOD or anything such as that...

it worked perfectly in win2k and now works perfectly in winXP...

I got an asus a7m266 if that makes a difference...

I had it working in a compaq athlon ghz system before with a crappy fic sd11 mobo and no problems there either...

 

[cchen]

ahhhh... what can i do? i had a santa cruz and had to get the audigy cuz the santa cruz skips in my system..

 

[Mem]

ahhhh... what can i do? i had a santa cruz and had to get the audigy cuz the santa cruz skips in my system..

With Creative Sound cards it`s best to do a clean install of drivers when you set it up for the first time ,this stops any problems with old sound card drivers or files left in the registry from other brands etc(ie like on fresh install of OS) and to use a PCI slot that does not share IRQ with another PCI slot.Some BIOS settings like disable onboard sound,disable midi and game port address as well,this`s how I installed my Audigy in my WinXP and VIA board ,which have yet to give me any problems.

 

[cchen]

the sound card already has its own irq and the onboard sound is disabled...

 

[cchen]

anyone?

 

[newbiepcuser]

the sound card already has its own irq and the onboard sound is disabled..

I thought Audigy took a few IRQs not just one. Try moving it to higher PCI slot or another one.

ahhhh... what can i do? i had a santa cruz and had to get the audigy cuz the santa cruz skips in my system..

You sure its not the system? Have you tried the Audigy in friend's system.

 

[kalster]

i get this same crash using sb live! in windows xp, i have a tbird 1.4 gig on epox 8kha
i tried the via pci latency patch, it seems to have worked, hasnt crashed for the past 2-3 weeks

 

[cchen]

i just applied the pci latency patch... now the computer just freezes after a few min of playing music...

 

[kalster]

have u tried changing the pci slot of the card?