Audigy 2Z are just giving me static

[Finns14]

So I just got the Audigy 2Z and installed the hardware then the drivers when I finally plugged my headphones in all I can really hear is mostly static and the noise is barely audible in the back round. I'm hoping its just the drivers which I need to update becasue currently I can't connect that computer to the internet but that really doesn't make that much sense.

 

[obeseotron]

I'd definitely update to the latest beta audigy drivers, but it sounds like a problem on the analog side, not the digital one, which is all drivers should impact. Sounds like what you get when you plug heaphones in halfway to me, which could be a loose connection, either to the heaphones or between the jack and the card.

 

[Gerbil333]

Do you have them plugged in the right port? Do you have digital audio enabled instead of analog?

 

[Finns14]

Yes I have digital audio enabled and I have it all the way pluged into the digital output also I tried a number of headphones

 

[YOyoYOhowsDAjello]

What headphones are you using?

Try analog output.

 

[Finns14]

Altrec lansing

Ok I will try analog but that really doesn't prove anything becuase I want to use digital

 

[YOyoYOhowsDAjello]

Well it might prove that your headphones aren't digital.

 

[Finns14]

Originally posted by: Finns14
Yes I have digital audio enabled and I have it all the way pluged into the digital output also I tried a number of headphones

But I will try

 

[YOyoYOhowsDAjello]

Originally posted by: Finns14

Originally posted by: Finns14
Yes I have digital audio enabled and I have it all the way pluged into the digital output also I tried a number of headphones

But I will try

Were those digital heaphones or all analog sets like normal headphones are?

 

[Finns14]

Not postive I'm gunna try now

oh BTW speakers didn't work either

 

[Finns14]

Drivers udate didn't work

 

[YOyoYOhowsDAjello]

Did you try analog yet?

 

[Finns14]

Yeah nothing seems to work. I'm going to try and call audigy tomorrow but I think I get more help here then I usually do on tech support lines.

 

[Gerbil333]

Originally posted by: Finns14
Yes I have digital audio enabled and I have it all the way pluged into the digital output also I tried a number of headphones

Digital audio should be DISABLED unless you have digital speakers. I don't know of a single pair of digital headphones. It should be set like *this*.

 

[Finns14]

then where should I plug my headphones into the analog port?

 

[obeseotron]

Try the line of jacks for 1/8" analog input output on the back, one will work.

 

[Finns14]

hmm ok will do

 

[Finns14]

that didn't seem to work either

 

[YOyoYOhowsDAjello]

Did you try several outputs on the back of the card. I don't think the A2 zs outputs are color coded so I can't tell you which color to plug into.

I'm sure you've tried this already, but try

Output device to headphones
Digital output disabled
Make sure nothing is muted in the sound control panel or your music playing program
play some music
then plug your headphones into each output jack one at a time to see if you can get anything to come out

 

[Finns14]

Yeah I've tried every jack with and with out digital output on. The best I can do is get a tone of static and muisc in the back round when I plug my headphones( or speakers) into digital out

 

[Gerbil333]

Make sure you're plugging the headphones into this port (unless your Audigy is the version with fewer ports, in which case this image is useless): Mine

With headphones plugged into that port and digital output disabled as above, you should hear clear audio. If not, do you have another sound card to try?

Edit: I see you've already tried every port...at least you can be sure which one is supposed to work.

 

[Finns14]

Hey thanks that picture would be super helpful (no sarcasim here) but like you already saw I tried all the ports

Thanks anyway

 

[YOyoYOhowsDAjello]

Have you tried different sources too?

Maybe the program you're using isn't playing sound right?

Try playing a game or something else if you haven't already... or even playing the basic windows sounds.

Is it constant static?

 

[Finns14]

Yeah I've tried a numbre of things ie MP3's windows stating/shutting down, movies

 

[YOyoYOhowsDAjello]

Did you call creative yet?