Audigy 2 Logitech z-5500

[dinkorban1]

LAst month I purchased this Dell machine. My old speakers were connected via the OPtical cable. My Audigy 2 card that came in this Dell does not support Optical. And my Midiland speakers were old anyways. So I order the Klipsh 5.1 Ultras... Hook em up, and they don't work. I do my homework. and see that tehy have know problems with their amp. So I call up Dell, and return them. But while I am waiting for Dell to pick them up, they decide to work. And they sound great. But I really wanted the Logitech Z-5500 to begin with. So I order them, and set up to return the Klipsch's for credit. Well the Logitech's get here and guess what? No SOund. Now I am a tech, and know all the steps to take to correct this problem. But this time I don't. I tried everything. New drivers, swapping slots, removing re-installing everything... Nothing is muted.. Yadda Yadda Yadda!!!

Still no sound. I get sound from the headphones, just not the speakers.. Not even the speaker test works.

I did have sound once for about 5 minutes, then it stopped. The speakers work, and the sound card seems to work as well...
I have been on this for 2 days, and Am getting to the point where I am starting to think sound is OVER RATED to begin with!!!

And help would be appreciated!

Dan

 

[dinkorban1]

How do I move this to technical support?

 

[masshass81]

what are the speakers hooked up with? The mini-jacks or a digital cable? Make sure you select "digital output only" in your sound settings for digital input and vice-versa for analog.

 

[dinkorban1]

YEah I had made sure of that. Ended up taking the speakers to someone elses's house, and they did not work either. Will return them....

 

[Gnoad]

I would try analog connections first to see if that works, then try digital connections.

 

[RanDum72]

There are many things that can go wrong here. The cabling can be wrong. The setting on the control pod can be wrong. But I suspect its something with your soundcard, provided the cables are connected right. Why? You mentioned that the Klipsch didn't work, then all of a sudden it worked. You should be more specific on what are the steps you did to setup your rig, you being a 'tech' and having 'done your homework' and all that.

 

[halfadder]

You should at least get *some* sound! But keep in mind that the Logitech speakers play best with coax audio, not optical. Which is actually a good thing... all you'll need is one generic $6 RCA/Coax cable from Wal-Mart. And maybe a minijack->RCA adapter if your sound card doesn't have the traditional RCA/Coax connector.