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Attn. ATOT, if you hate FedEx, UPS, DHL..

create your own shipping company, because you know, its extremely easy to keep track of a few million packages an hour.

or a few million trucks.

or a few hundred different facilities.


and then dont forget the few hundred planes.

and every belt must work all the time, or else you are gunna not deliver on time

there can be no network delays
no computer outages
no malfunctions in ANY of your things.
your trucks cant break down.

go out and do it since its so simple.
 
of course! thats brilliant!

to hell with having reasonable expectations of the service you paid them for. just stfu about their screwups, or do it yourself!
 
Originally posted by: shimsham
of course! thats brilliant!

to hell with having reasonable expectations of the service you paid them for. just stfu about their screwups, or do it yourself!

His point is that maybe the expectations of perfection that people have are not reasonable.
 
Originally posted by: mugs
Originally posted by: shimsham
of course! thats brilliant!

to hell with having reasonable expectations of the service you paid them for. just stfu about their screwups, or do it yourself!

His point is that maybe the expectations of perfection that people have are not reasonable.



really? are you serious?

i know what he meant, but this thread and people complaining about delivery all the time is just silly to begin with.

get crappy service in your area from one carrier? use another. if they all suck, eat the cost and buy locally.

and they all lived happily ever after....
 
Originally posted by: MIKEMIKE
create your own shipping company, because you know, its extremely easy to keep track of a few million packages an hour.

or a few million trucks.

or a few hundred different facilities.


and then dont forget the few hundred planes.

and every belt must work all the time, or else you are gunna not deliver on time

there can be no network delays
no computer outages
no malfunctions in ANY of your things.
your trucks cant break down.

go out and do it since its so simple.


sure. give me finances. and I'll build an awesome shipping company.

its call quality control. Of course things aren't going to be 100% perfect. That's why you ultilize quality control to minimize downtime.

I only had 1 problem with FEDEX. They are better then post office. So I'm not going to complain.
 
While an undergraduate student at Yale, Mr. Smith wrote a paper on the basic premise of FedEx and the hub-based distribution model for airfreight. What grade do you suppose a paper containing one of the best value creation ideas of the last quarter century would get from one of the finest academic institutions in the land? How about a "C." That's right, FedEx was only a "C" idea.

"The concept is interesting and well-formed, but in order to earn better than a 'C', the idea must be feasible."
- A Yale University management professor in response to the paper written by the student Fred Smith proposing reliable overnight delivery service (Smith went on to found Federal Express Corp. - FedEx)
 
Originally posted by: JS80
While an undergraduate student at Yale, Mr. Smith wrote a paper on the basic premise of FedEx and the hub-based distribution model for airfreight. What grade do you suppose a paper containing one of the best value creation ideas of the last quarter century would get from one of the finest academic institutions in the land? How about a "C." That's right, FedEx was only a "C" idea.

"The concept is interesting and well-formed, but in order to earn better than a 'C', the idea must be feasible."
- A Yale University management professor in response to the paper written by the student Fred Smith proposing reliable overnight delivery service (Smith went on to found Federal Express Corp. - FedEx)

http://en.wikipedia.org/wiki/Fedex
A common story is that Fred Smith got a C at Yale University on the paper where he came up with the idea that became FedEx. In an article he wrote for the October 2002 issue of Fortune Small Business he said that he doesn't actually know what grade he got. He said he probably didn't get a very good grade, though, because the paper was not very well thought out. In a similar case, a C on a paper by Gregory Watson led to the passage of the Twenty-seventh Amendment to the United States Constitution.
 
UPS mostly bugs me because they won't let me go pick up a package until they've already tried to deliver it. Oh, and the fact that even though they claim to offer a package redirecting service, damned if they'll actually let you use it.
And it bugs me when a package gets loaded out on a delivery truck, but then gets sent back to the facility because it wasn't supposed to be delivered until the next day.
Package damage and loss I can at least understand.
 
Originally posted by: nakedfrog
UPS mostly bugs me because they won't let me go pick up a package until they've already tried to deliver it. Oh, and the fact that even though they claim to offer a package redirecting service, damned if they'll actually let you use it.
And it bugs me when a package gets loaded out on a delivery truck, but then gets sent back to the facility because it wasn't supposed to be delivered until the next day.
Package damage and loss I can at least understand.

you cant even pick UP Fedex Home deliveries... only Express...
 
Originally posted by: mugs
Originally posted by: JS80
While an undergraduate student at Yale, Mr. Smith wrote a paper on the basic premise of FedEx and the hub-based distribution model for airfreight. What grade do you suppose a paper containing one of the best value creation ideas of the last quarter century would get from one of the finest academic institutions in the land? How about a "C." That's right, FedEx was only a "C" idea.

"The concept is interesting and well-formed, but in order to earn better than a 'C', the idea must be feasible."
- A Yale University management professor in response to the paper written by the student Fred Smith proposing reliable overnight delivery service (Smith went on to found Federal Express Corp. - FedEx)

http://en.wikipedia.org/wiki/Fedex
A common story is that Fred Smith got a C at Yale University on the paper where he came up with the idea that became FedEx. In an article he wrote for the October 2002 issue of Fortune Small Business he said that he doesn't actually know what grade he got. He said he probably didn't get a very good grade, though, because the paper was not very well thought out. In a similar case, a C on a paper by Gregory Watson led to the passage of the Twenty-seventh Amendment to the United States Constitution.

In a recent interview, FedEx founding officer Michael Basch debunked the often-told story that the creator of FedEx, Fred Smith, got a "C" grade for his idea for FedEx at Yale and was told by his professor that the concept would never work.

In fact, the idea that got a bad grade was for something else and Smith said it was a dumb idea and the guy evaluated it properly. What's interesting, though, is that the 'dumb idea' did eventually evolve into the concept of FedEx. And that's Basch's key point: innovation is generally evolutionary, not revolutionary.
 
Originally posted by: JS80
Originally posted by: mugs
Originally posted by: JS80
While an undergraduate student at Yale, Mr. Smith wrote a paper on the basic premise of FedEx and the hub-based distribution model for airfreight. What grade do you suppose a paper containing one of the best value creation ideas of the last quarter century would get from one of the finest academic institutions in the land? How about a "C." That's right, FedEx was only a "C" idea.

"The concept is interesting and well-formed, but in order to earn better than a 'C', the idea must be feasible."
- A Yale University management professor in response to the paper written by the student Fred Smith proposing reliable overnight delivery service (Smith went on to found Federal Express Corp. - FedEx)

http://en.wikipedia.org/wiki/Fedex
A common story is that Fred Smith got a C at Yale University on the paper where he came up with the idea that became FedEx. In an article he wrote for the October 2002 issue of Fortune Small Business he said that he doesn't actually know what grade he got. He said he probably didn't get a very good grade, though, because the paper was not very well thought out. In a similar case, a C on a paper by Gregory Watson led to the passage of the Twenty-seventh Amendment to the United States Constitution.

In a recent interview, FedEx founding officer Michael Basch debunked the often-told story that the creator of FedEx, Fred Smith, got a "C" grade for his idea for FedEx at Yale and was told by his professor that the concept would never work.

In fact, the idea that got a bad grade was for something else and Smith said it was a dumb idea and the guy evaluated it properly. What's interesting, though, is that the 'dumb idea' did eventually evolve into the concept of FedEx. And that's Basch's key point: innovation is generally evolutionary, not revolutionary.

I love this...

"The company almost went bankrupt in its first year, but to make it through the Christmas season, Fred Smith convinced his employees to work at 70% of their wage. He then took all of his money to Vegas and made enough at the tables to weather a few more months until business picked up"

and...

"FedEx Express flies a large number of packages for United States Postal Service, making it one of FedEx's biggest customers."

So anytime someone hates FedEx but loves USPS, or vice versa... 🙂
 
Originally posted by: MIKEMIKE
Originally posted by: nakedfrog
UPS mostly bugs me because they won't let me go pick up a package until they've already tried to deliver it. Oh, and the fact that even though they claim to offer a package redirecting service, damned if they'll actually let you use it.
And it bugs me when a package gets loaded out on a delivery truck, but then gets sent back to the facility because it wasn't supposed to be delivered until the next day.
Package damage and loss I can at least understand.

you cant even pick UP Fedex Home deliveries... only Express...

What? I've picked up at least five FedEx packages at the nearest facility in the last six years, when they were going to be sent to my house.
 
Originally posted by: iversonyin
Originally posted by: MIKEMIKE
create your own shipping company, because you know, its extremely easy to keep track of a few million packages an hour.

or a few million trucks.

or a few hundred different facilities.


and then dont forget the few hundred planes.

and every belt must work all the time, or else you are gunna not deliver on time

there can be no network delays
no computer outages
no malfunctions in ANY of your things.
your trucks cant break down.

go out and do it since its so simple.


sure. give me finances. and I'll build an awesome shipping company.

its call quality control. Of course things aren't going to be 100% perfect. That's why you ultilize quality control to minimize downtime.

I only had 1 problem with FEDEX. They are better then post office. So I'm not going to complain.


Fedex handles probably .1 % of the volume the USPS handles, doesn't mean you are wrong, but have you included that in your calculations ?
 
The only thing more annoying than people bitching about stupid sh*t is people bitching about people who bitch about stupid sh*t.
 
Originally posted by: nakedfrog
UPS mostly bugs me because they won't let me go pick up a package until they've already tried to deliver it. Oh, and the fact that even though they claim to offer a package redirecting service, damned if they'll actually let you use it.
And it bugs me when a package gets loaded out on a delivery truck, but then gets sent back to the facility because it wasn't supposed to be delivered until the next day.
Package damage and loss I can at least understand.


UPS sorts their stuff directly on to the trucks. To do what you want, they have to have someone who unloads the truck to get you your package. This would increase their costs and the rates they charge.

If you ever saw what a UPS truck looks like inside when it leaves in the morning, you would realize it is not a trivial matter getting one package off the truck before it leaves.

And they are in the package delivery business, not the package holding business.

Fedex has a more flexible system, partly because they started as an express delivery service, and the higher rates means they could afford to be more flexible. They also handle a lot less volume.
 
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