There is a limit, unfortunately the bar is pretty high in my opinion.
Yes, a good troll knows the limit and this is where our hands are tied. UNfortunately as stated above, we have rules we need to follow as well so we can't come in bans a blazin like people want us to. We are currently working on some new guidelines and procedures that we hope will help. Like any poorly maintained jalopy, it takes time for us to get from point A to B.
It's not an issue for pretty much every other poster in the garage. Some may have differing opinions or whatnot, or may be abrasive, and these are all easily ignored or only one or two people reply so it's not that disruptive. Basically it's handled 'internally' by the regular users/mod of ATG. They don't continue on and attempt to bait, harass, and disrespect people like this one trolling user everyone is annoyed at.
The problem with this one user (or two, really, if you count the one from the other country) is that they very obviously and specifically look for ways to poke and prod, and intentionally derail threads to where it's 4 or 5 people (different randoms or non-regulars most times) who get into basically 'troll arguments' with these two users. You end up with a thread with a couple of useful replies until it's intentionally derailed, with 30+ arguing ridiculous posts after that. Even after the mods come in and ban everyone who replies it doesn't do much good as the thread is already essentially dead. I know I won't deal with the aftermath when this happens and it's evident the others regulars have backed off as well.
So it sounds like we're looking at developing rules to enforce/control the other 150-200 'regular' garage users from replying to the trolls rather than banning the one user?
To be frank, G, P, B, and other mods watching this, this makes no sense to me. Everyone is very quick to ban other AT users when they reply to the initial trollpost. We're now looking at rules to change the posting style of the ~200 garage regulars who have contributed fantastic content for a very long period of time with NO problems over the past few years rather than accept that the issue is with these specific one or two people.
How about we run the garage like, well, most groups of car people? Most groups of automotive folk (whether it's motorcycles or boats or whatever) end up with people JUST like these trolls. You know what ends up happening? Collectively as a group, the group pushes them out. The 'assholes' end up not invited to anything, not allowed to hang out, and when they show up everyone is shitty to them because they're fed up with their bullshit.
Basically that's what we, as a group, have done to these trolls. It's obvious that no one wants their input, the main 15-20 regulars pretty much understand not to reply to them or else get banned and even that really hasn't done any good. So the next step is rules and guidelines for ATG?? The 'fun' nature of ATG is already diminishing; people aren't posting joke pics anymore and bans/warnings are getting handing out L&R-style when someone posts even one offhand/offtopic post.
I know my opinion has been made clear so I'm just going to leave it alone after this, but I think it's incredibly disappointing that ANY rules or changes are being put in place for the rest of us in response to these one or two trolls who are bored with their usual subforums. We have all contributed a lot of great content to this forum that's easily searchable and helpful, with great attitudes and have been able to joke around and have a good time. I wouldn't be surprised if there's a good bit of ad revenue from the many people who come here and register just to put their first post in ATG.
All-around this really has been a great garage forum, one where I've recommended 'real life' people join AT just to be here. It would be a major detriment if guidelines or procedures were put in place that would affect that in ANY way considering the fact that there was no issues whatsoever before these two got bored in OT and P&N and started playing their games in here.
I will agree that as mods you're in a tough position with this, as you need to appear fair and balanced and I respect that. I'll bring up again the possibility of a vote amongst the regulars; I think it might help shed some light on just how frustrated people are with this situation and the possibility of instituting rules on the rest of us.