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ATT Business DSL Services

T

Tbirdkid

Diamond Member
Absolutely the worst customer service I have ever had to deal with. A simple move of services is all that was required on friday. Still down, and still not able to get anyone to take care of this issue. Time to look to another provider.

Does anyone know of another business ISP provider in Savannah GA?
 
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I've never had any trouble with AT&T Business DSL moves or new orders.

Heck, I've never had any problems with moves of AT&T residential DSL service.

Perhaps you told them the wrong thing or didn't give them enough lead time?
 
No. I told them that we were moving to a new location, and we wanted to transfer all services to the new location. They changed us from static to dynamic, gave us a new ip, and then shut off 2 of our services that we need. Definitely not our fault..
 
comcast business rocks. other than uptime.

you want a t-1 for core services (think cbeyond roll your voice into it) then back that up with comcast business. run critical services on the t-1 and junk services on the 42down/7 up comcast $99 special (5 static ip/reverse dns/business ip space/no caps/no port bans)
 
Emulex, thats what we have now at my location. Works awesome. Very rarely have connection issues, hardly ever lose services. The customer service is generally right on point, and resolves issues almost immediately, instead of having 4 different departments to go thru just to get an ip changeover.
 
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