ATI X800 XT Platinum Edition @ CDW for $459.51 +shipping

[Valour]

While not as cheap as the Gateway deal, it's the best price I have been able to find. If you have an account with them, it's usually a little cheaper (getting it for $448). It shows a 2+ week wait though. I noticed that CDW's part mfg part # is 100-435210, while CompUSA's is 100-435214. Not sure what the difference is. I find the CDW # on ATI's site as an X800 XT PE, though. Anyone know what the difference is?

 

[Trevah]

PE= Platinum Edition.....

 

[PCPETE]

Nice! Still too much for me though!

 

[lowenbotten]

REPOST

 

[Valour]

Originally posted by: Trevah
PE= Platinum Edition.....

I know that the PE is Platinum Edition. BOTH part numbers claim to be platinum editions. I still have no idea what the difference is.

 

[Valour]

Originally posted by: lowenbotten
REPOST

Read the date before spamming the thread. I posted this before the other CDW post. Nobody replied to it until now.

 

[FiLeZz]

well I will post in here as well.

here is an update for everyone


These cards are due in to CDW around the end of this month from ATI.
At that time, though, I don't know if we'll be receiving enough to cover all current backorders. We are expecting
525 pieces, however we currently have 539 on backorder by other customers.
If we do not get enough in from ATI, it may be a few weeks before this is available. Is that OK for you?
--------------------------------------------------------------------------------

CDW has received your order. Following is the address to which your order will be shipped and a list of the items in your order.
Please take a moment to review it for accuracy and completeness.

Order Number: xxxxxxx
P.O. Number: WEB
Customer#: xxxxxxx

Payment Terms: xxxxxxxxxxxx
Shipped Via: UPS 2nd Day Air

================================================================================
QTY ITEM DESCRIPTION /MFG. PART NUMBER UNIT PRICE EXT. PRICE

1 646747 ATI RADEON X800XT PLATINUM EDITION 443.94 443.94
ATI-100-435210

Subtotal 443.94
Freight 19.13
Sales Tax .00
Total 463.07



VINCE SAMFORD

Direct line: 877-500-0673
Fax Number: 312-705-9251
E-Mail: vincsam@cdw.com

 

[Valour]

Originally posted by: FiLeZz
well I will post in here as well.

I don't understand how that explains the difference between the two part numbers?

 

[Valour]

For those interested, I'm now being told July 6th is when these cards should be arriving at CDW. It just keeps on a slippin'!... I thought I had learned to be more patient as I got older... nope.

 

[SgtZulu]

Crappy ATI drivers and the fact that Nvidia's 6800U spank it senseless makes this deal ICE COLD

 

[GoffyDude]

Originally posted by: SgtZulu
Crappy ATI drivers and the fact that Nvidia's 6800U spank it senseless makes this deal ICE COLD

Ignorance is bliss, apparently

 

[mindblendeR]

Originally posted by: Valour
For those interested, I'm now being told July 6th is when these cards should be arriving at CDW. It just keeps on a slippin'!... I thought I had learned to be more patient as I got older... nope.

I like how Gateway gets slammed HARD (deservedly so), and CDW gets a pass at least on most accounts.

Sheesh! Double-standards anyone?!

 

[Valour]

I like how Gateway gets slammed HARD (deservedly so), and CDW gets a pass at least on most accounts.

Sheesh! Double-standards anyone?![/quote]

I guess there are fanboys for resellers as well. I don't know why people are so "passionate" for companies/products/websites, etc.

Since you brought it up, I think there's several reasons why Gateway took a beating here and CDW did not.

Gateway:
1. Gateway showed the XT's in stock - people paid for next day shipping, etc.
2. Some orders were cancelled without reason or permission.
3. For every 10 people who ordered from Gateway, there were 10 different stories from the CSR's.

CDW:
1. ETA has changed twice that I know of via CSR - website is and has been consistant with "2+ weeks".

I myself couldn't care less either way. I have no loyalty. I've said nothing bad about either place. I just want my card. I think the hold-up is clearly with ATI. I know of only 1 person with a BBA card, and that is Ferris from this forum.

Like others, I'm willing to wait in order to get a good price. Now if some other website was shipping these out left and right, that would be frustrating.

 

[Safeway]

Everyone reading this post, go take a look at my post on Gateway in the ***Now Dead*** Gateway Thread. Exactly what I said was going to happen, is happening! It isn't CDW, Gateway, etc ... it is ATI!!! They are not producing the card fast enough to keep stock of its own!

mindblendeR, if my account of hearing my sales associate talk to ATI managers did not sway your belief, I hope this does. I also condemn everyone that pissed on Gateway's ratings. Everyone should trash CDW. They are doing the exact same thing. I will start, and link it to the thread. If you don't trash CDW for doing the same thing, your opinions are worthless, and so are you.

I can't stand double-standards, as mindblendeR pointed out. They are definately not fair to the company, especially a company like Gateway, which is trying to come back out on top again. I'm sure you all know that they had major financial trouble, and had to shut down most of the Gateway stores. Instead of doing research, and finding out that for some reason, they are required to give a date and say that it is valid, none of this would have happened. CDW is not only more expensive, but the date they originally gave has just pushed back and back.

As I the guy that posted Gateway's customer ratings website said, "Let the flood begin."

 

[Safeway]

Originally posted by: Valour
I like how Gateway gets slammed HARD (deservedly so), and CDW gets a pass at least on most accounts.

Sheesh! Double-standards anyone?!

I guess there are fanboys for resellers as well. I don't know why people are so "passionate" for companies/products/websites, etc.

Since you brought it up, I think there's several reasons why Gateway took a beating here and CDW did not.

Gateway:
1. Gateway showed the XT's in stock - people paid for next day shipping, etc.
2. Some orders were cancelled without reason or permission.
3. For every 10 people who ordered from Gateway, there were 10 different stories from the CSR's.

CDW:
1. ETA has changed twice that I know of via CSR - website is and has been consistant with "2+ weeks".

I myself couldn't care less either way. I have no loyalty. I've said nothing bad about either place. I just want my card. I think the hold-up is clearly with ATI. I know of only 1 person with a BBA card, and that is Ferris from this forum.

Like others, I'm willing to wait in order to get a good price. Now if some other website was shipping these out left and right, that would be frustrating.[/quote]


Just so you know, read my post like I said. Gateway was told by ATi to do it. Gateway is NOT the 3rd party resaler, the "Accessory Store" is not Gateway run. The "Accessory Store" doesn't even have its own warehouse. It is only a portal to the actual vendors and their stockpiles. ATi has no stockpiles.

Furthermore, a day or two after the initial offering, the website changed to 2-4 weeks. The guy said that the date is from a list, they can't actually edit the exact date. 2-4 weeks is the largest timespan. There is no 4+ weeks option. Why? Stupid planning.

I am no fanboy, I will most likely never order anything from Gateway again. I love CDW and Newegg. The GW price was right. They shouldn't have been bashed. End of story.

The CSRs had to deal with hundreds of irrate teenagers, and older men, screaming about a ridiculously priced graphics card. After the first day, they were told what the could, or couldn't say. Give a date, it's wrong, you call back mad again. Give an explaination, it isn't good enough, get bashed online again. The internet community is killer. Give it a rest.

 

[darkswordsman17]

Well, since no one, not even a sales representative at Gateway knows what is actually going on then there's no reason to blame anyone yet.

And there is plenty of reason to knock Gateway. When they have a policy to charge to your credit card only when what you ordered is ready to ship, and yet they charge immediately that is bad business. As is cancelling orders without giving the customer any indication that it was being cancelled.

I honestly do believe that it probably is ATi's fault that these cards are not in the hands of those who have ordered them. Yet that is no reason to try and destroy a company's reputation. CDW didn't do the same things Gateway did that are ticking people off so much.

Oh, and for the last thing, Gateway listed the card as in stock, CDW said it was on backorder. That alone makes a huge difference.

 

[Safeway]

Originally posted by: darkswordsman17
Oh, and for the last thing, Gateway listed the card as in stock, CDW said it was on backorder. That alone makes a huge difference.

Even though no one is listening to anything I say, the Accessory Store is not actually part of Gateway. It is a 3rd party supplier of 3rd party accessories. ATI called the Accessory Store, told them that they had the X800 XT PE in stock, The Accessory Store listed it on the website since ATI sales representatives told them they had it, and the rest is modern history.

The CC policy IS bad business practice, no doubt about it. Cancelling orders without the costumers permission is ridiculous. The Accessory Store, a 3rd Party Supplier, is to blame. Gateway, the company that makes and sells their own computers, is not to blame. This is way too late to save the ratings. Dell is still better though. The in-stock thing is not their fault.

 

[Robor]

I'm sorry but if the product was listed on Gateway's website and Gateway CSR's didn't know what was going on then the fault is on Gateway. It's their site and their CSR's. I called 2 Gateway CSR's and my sales rep twice and got different stories each time. I even got into an arguement with a Gateway CSR supervisor about the item ever being in stock in the first place. I told her no one had the cards because they haven't been released by ATI yet. She rudely told me it was *impossible* for Gateway to list an item on the website if it wasn't physically in stock. She told me they were now sold out and the card was discontinued and no longer going to be carried by ATI so my order would be cancelled. I asked her if she was aware of the product in question - you know, ATI's flagship yet to be released graphics card? Gateway is no longer going to carry *that* card? Anyway, I got tired of playing with them and told them to have a nice day.

Rather than the spin and stories this would've been a better solution -- "We made a mistake. We do not have the cards in stock at the moment - the stock status should've said 'preorder'. We are waiting on the cards from ATI and do not have an ETA at the moment. Would you like to keep or cancel your order". It would've been that simple. Be honest with the customer and in the long run you'll earn their respect and business. After the way Gateway handled this deal I'm unlikely to buy from them again even if they do deliver my card in mid July.

 

[darkswordsman17]

Safeway, I did listen to what you said, and it does make sense. I just don't feel you should promote putting down CDW when Gateway obviously did have problems that they didn't. I didn't leave any ratings about any company having to do with this so far. I also see you understand what caused people like me at least to be kinda ticked off about it. I think people over-reacted, and I probably did myself.

I understand that the Accessory Store and Gateway's normal online store aren't connected really. Yet, if they're going to say its the Gateway Accessory store then it is considered part of Gateway. I don't understand why Gateway would list what they have in stock based on shipments that their supplier has in stock (ATi). If a company informed me they had a product ready to be shipped to me, I wouldn't list it in stock on my site until it was actually in stock at my own warehouse. This again is bad business I feel.

I can see why you are mad that people haven't gotten angry about CDW, because they haven't been much better about when they are going to get the cards. There are still numerous things that cause Gateway to deserve what they are getting. The negative ratings should have been directed at the Accessory Store and not the regular part of Gateway.

I'm not trying to argue with you, but rather enlighten you to why I feel like I do. And I applaud you for your thoughtful response to what I said. Its obvious you are reading and thinking and not just immediately flaming.

My question now is, if ATi is at fault, what can we do about them. We can't just give them bad reselleratings or anything like that. Could we get a letter written and have it "signed" by all the people who have been misled over and over again because of this? Will it matter?

 

[Safeway]

Yay! Another rational thinker :shocked:

darkswordsman17, I utterly agree with everything you said, minus one thing. The Accessories Store (AS)doesn't keep inventory. All the items that they sell are housed in warehouses located in who-knows-where, USA. They don't have a real stock to check, physically at least. They get their stocking information from the 3rd party vendors. ATI told them they had the cards to ship out (actually, I am betting there was miscommunication at some point, confusing pre-sale with sale). Also, ATI and The AS aren't connected with a real-time updating system. As far as I know (family friend also works at GW and I questioned him today), the AS trusts their vendors to give accurate information and to keep them up to date.

I know that if I was ATi and money hungry, I wouldn't immediately tell my links to the consumers that there are no physical cards left. The mad rush that "In-stock" brings surely is a money-maker. When ATI updated the AS with the truth, 0 inventory, it was far too late. So the AS site claimed in-stock for say, 500 orders. They had 0 cards. That's most likely 300 orders more than ATI would have got if it had said "Pre-Order, Ship in 6 weeks".

I learned from example to not have a one sided view on anything. I, too, have not flamed GW, nor knocked their ratings.

I saw something today that really peeved me. I clicked on a guy's Heat link that touted 58 positive feedbacks. As I scanned the list, there was a red "Negative" that popped out. I clicked on it to see what the deal was, and it was an extremely positive review. It said "Fast, great guy to deal with, definately work with again, A+". The only reason that he did that is to ruin his record. Mistake? Most likely not. People react to be funny, to join the anti-everything bandwagon. GW and the AS could use some serious reworking, that is true. So could Fry's, and Best Buy, and CompUSA, and Wal-Mart! GW just has some -serious- issues, namely the credit card charging. Other than that, they just passed what they knew to us.

Thanks :heart:

 

[Valour]

Originally posted by: Safeway

Originally posted by: Valour
I like how Gateway gets slammed HARD (deservedly so), and CDW gets a pass at least on most accounts.

Sheesh! Double-standards anyone?!

I guess there are fanboys for resellers as well. I don't know why people are so "passionate" for companies/products/websites, etc.

Since you brought it up, I think there's several reasons why Gateway took a beating here and CDW did not.

Gateway:
1. Gateway showed the XT's in stock - people paid for next day shipping, etc.
2. Some orders were cancelled without reason or permission.
3. For every 10 people who ordered from Gateway, there were 10 different stories from the CSR's.

CDW:
1. ETA has changed twice that I know of via CSR - website is and has been consistant with "2+ weeks".

I myself couldn't care less either way. I have no loyalty. I've said nothing bad about either place. I just want my card. I think the hold-up is clearly with ATI. I know of only 1 person with a BBA card, and that is Ferris from this forum.

Like others, I'm willing to wait in order to get a good price. Now if some other website was shipping these out left and right, that would be frustrating.

Just so you know, read my post like I said. Gateway was told by ATi to do it. Gateway is NOT the 3rd party resaler, the "Accessory Store" is not Gateway run. The "Accessory Store" doesn't even have its own warehouse. It is only a portal to the actual vendors and their stockpiles. ATi has no stockpiles.

Furthermore, a day or two after the initial offering, the website changed to 2-4 weeks. The guy said that the date is from a list, they can't actually edit the exact date. 2-4 weeks is the largest timespan. There is no 4+ weeks option. Why? Stupid planning.

I am no fanboy, I will most likely never order anything from Gateway again. I love CDW and Newegg. The GW price was right. They shouldn't have been bashed. End of story.

The CSRs had to deal with hundreds of irrate teenagers, and older men, screaming about a ridiculously priced graphics card. After the first day, they were told what the could, or couldn't say. Give a date, it's wrong, you call back mad again. Give an explaination, it isn't good enough, get bashed online again. The internet community is killer. Give it a rest.[/quote]

I don't know whether you are taking a hostle position to my message or not. If you are, I don't understand it. As I thought I made clear, I couldn't care less about either company or their ratings. I have bought from both as a regular consumer, and continue to buy from CDW at the company I work for. This is about getting a video card. I ordered one from CDW. I have posted what my rep has told me. The ETA has changed to about a week longer than I was originally told (my rep always said there was no definite ETA from the vendor). I posted today that I was told July 6th. Then another forum member said CDW should be hammered as bad as Gateway because of this.

My comment about fanboys for resellers was in response to the claim that some will only attack Gateway and not other vendors that screw up big. That can be taken as defending Gateway if you want to look at it that way. However, it's crazy to say that CDW did the same thing that Gateway did. CDW is guilty of CSR's changing the ETA (based off of what ATI is telling them). I don't see any poor judgement or mistreatment of their customers there. Sorry. Gateway is guilty of the exact same thing...but here's the difference, they are also guilty of the other things that have been mentioned already (saying it was in stock, cancelling orders, etc). So people got upset (I'm not one of them. I didn't even order from them...I DON'T CARE!) and posted bad feedback. Seemed like an over-reaction to me, but I can understand some people's frustrations.

Now the fact that you say that Gatway isn't the Accessory Store... well, I see what you are trying to say, but doesn't it have to work against Gateway if something goes wrong, and work for them if it goes right? I mean, the Accessory Store isn't some business that stole the name "Gateway" to put on their site in order to get more orders. Gateway is getting some type of reimbersment for their name being used. When something goes wrong, the downside is that it reflects on them. You can't have it both ways, and claim ignorance when things get screwed up.

AGAIN, all that being said, I couldn't care less about giving bad rating or being a "fanboy" of ANY vendor. ATI builds a better card than Nvidia, I'll buy it. Nvidia builds a better card, I'll buy it. K-mart has the best deal on the card, I'll buy it... You get the picture.

I just take exception to comments that "Everyone should trash CDW" and "If you don't trash CDW for doing the same thing, your opinions are worthless, and so are you.". You are saying in one breath how wrong it is to over-react and hurt a company, but then you condone it for another company that didn't do anything wrong to it's customers? I don't get it.

 

[Safeway]

Actually, I was agreeing with you. Also, I was hoping that last remark about worthless opinions would sound off as pseudo-irrational thinking and over-reacting =)

 

[Valour]

Originally posted by: Safeway
Actually, I was agreeing with you. Also, I was hoping that last remark about worthless opinions would sound off as pseudo-irrational thinking and over-reacting =)

Gotcha... We're on the same page now.