- Dec 3, 2012
- 86
- 1
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Running W'7 64bit; Graphic Card: HD7850.........have updated this card's drivers from ATI many times w/o problems.....NOT any more ..... PLEASE advise if possible.
As you know they recommend that you uninstall old drivers first....which I have done before and sometimes have just installed them w/o doing that w/o problems....so this time I choose to be LAZY and not uninstall old 1st....MISTAKE....after I install them and then have to re-start....it starts back up in SAFE Mode.......tells me a couple of things: 1]on Drive "C" there is a DLL that should NOT be there [I installed onto Drive "F"] and 2] It tells me NOT for this Platform! I have tried various things, including deleting ALL AMD/ATI installs and I always end up in SAFE Mode and having to use the RESTORE tool to at least be able to use my 'puter again. One time I thought I had it, where I had uninstalled old, but then went into SAFE Mode again, was able to open start of new driver install program but in SAFE Mode it is way BIG and you can't access the necessary "buttons" to run the program.
Went to fill out form to get ATI help but what a JOB that is.....hope/pray someone here can help me instead.
Thanks, michael
As you know they recommend that you uninstall old drivers first....which I have done before and sometimes have just installed them w/o doing that w/o problems....so this time I choose to be LAZY and not uninstall old 1st....MISTAKE....after I install them and then have to re-start....it starts back up in SAFE Mode.......tells me a couple of things: 1]on Drive "C" there is a DLL that should NOT be there [I installed onto Drive "F"] and 2] It tells me NOT for this Platform! I have tried various things, including deleting ALL AMD/ATI installs and I always end up in SAFE Mode and having to use the RESTORE tool to at least be able to use my 'puter again. One time I thought I had it, where I had uninstalled old, but then went into SAFE Mode again, was able to open start of new driver install program but in SAFE Mode it is way BIG and you can't access the necessary "buttons" to run the program.
Went to fill out form to get ATI help but what a JOB that is.....hope/pray someone here can help me instead.
Thanks, michael