ATI RMA time... how long for you?

[Cheetah8799]

Have any of you ATI users had to wait a long time for your RMA replacement from ATI? I sent them my 9800Pro, and USPS says they received it on Sept. 27th. It's October 20th now and I don't have my replacement yet... ATI doesn't have any phone numbers to call for warranty info, and they also don't have any email addresses that work... support@ati.com doesn't get answered by any people, only used for auto sending...

anyway, has anyone else had a super long wait time? Any suggestions on how to find out the status of my RMA?

thanks.
-Josh

 

[kylebisme]

It only took about 2 weeks round trip on my 9700pro, and they have an RMA satus page where you can put your RMA# in and see where your card is in the process.

 

[Cheetah8799]

Originally posted by: TheSnowman
It only took about 2 weeks round trip on my 9700pro, and they have an RMA satus page where you can put your RMA# in and see where your card is in the process.

They do? I'll look for the status page. So far I haven't seen any references to it.

 

[Dacalo]

Took about 1 1/2 week roundtrip for me.