ATI CCC Install Issues

Krez

Member
Aug 14, 2006
76
0
0
Hey all! I just got a new laptop with an ATI Radeon 3650 and I've been trying to update the drivers for a while. I'm running Win7 64 on it right now and the default ATI drivers (V 8.632.1.2000; 8/18/09; no CCC) aren't working out too well. I'm trying to install this version found here:

http://game.amd.com/us-en/driv...p=win7/windows-7-64bit

When I start the install exe it says:

"Failed to access Catalyst Install Manager engine.
Please ensure that no other instances of Catalyst Install Manager are currently running"

None of the compatibility settings worked. A little googling has revealed no one with the same problem afaik. Could it just be a Win7 kink and that I should just wait till next driver or what?

Thanks for your help!

-Krez
 

lopri

Elite Member
Jul 27, 2002
13,310
687
126
Install the full package including CCC. My experience with individual driver packages wasn't great either.
 

Krez

Member
Aug 14, 2006
76
0
0
No good. I downloaded the drivers tcsenter linked, tried it normally and same thing. I also tried running multiple driver versions + the mobility driver through mobility modder, still same thing. Thanks for the help though, keep it coming :)
 

Krez

Member
Aug 14, 2006
76
0
0
I've looked through the logs in event viewer and some variations of these two keep popping up whenever I attempt the install.


Faulting application name: InstallManagerApp.exe, version: 3.0.741.0, time stamp: 0x4a84bcd2
Faulting module name: ntdll.dll, version: 6.1.7600.16385, time stamp: 0x4a5be02b
Exception code: 0xc015000f
Fault offset: 0x000000000006edda
Faulting process id: 0x70c
Faulting application start time: 0x01ca4785e91c7400
Faulting application path: C:\ATI\Support\9-9_beta_win7_64_dd_CC\Bin64\InstallManagerApp.exe
Faulting module path: C:\Windows\SYSTEM32\ntdll.dll
Report Id: 3a53efda-b379-11de-90f0-001f160dcee0

Faulting application name: InstallManagerApp.exe, version: 3.0.741.0, time stamp: 0x4a84bcd2
Faulting module name: MFC80U.DLL, version: 8.0.50727.1833, time stamp: 0x482bb4a2
Exception code: 0xc0000005
Fault offset: 0x00000000000854ee
Faulting process id: 0x70c
Faulting application start time: 0x01ca4785e91c7400
Faulting application path: C:\ATI\Support\9-9_beta_win7_64_dd_CC\Bin64\InstallManagerApp.exe
Faulting module path: C:\Windows\WinSxS\amd64_microsoft.vc80.mfc_1fc8b3b9a1e18e3b_8.0.50727.1833_none_8442d417329336b1\MFC80U.DLL
Report Id: 3678ca16-b379-11de-90f0-001f160dcee0

What can these mean?

EDIT: More info:

Each time I try to install the Action Center pops up with this
Solve a problem with Microsoft Visual Studio
Microsoft Visual Studio has stopped working properly.

To solve this problem, follow the steps in this online Microsoft Support Knowledge Base (KB) article:


KB961894: An application crashes after you install a product that updates the Mfc80.dll or Mfc80u.dll module


I downloaded and installed that hotfix yet I still keep getting the visual studio errors.
 

Krez

Member
Aug 14, 2006
76
0
0
I hate to keep bumping this, but does anyone have any ideas? I really appreciate all your help so far.