ATI AIW Radeon 32meg problem

[wescotte]

I'm attempting to use my TV Tuner/Capture features on my ATI card for the first time. First off I have all the latest drivers/software installed. (As of 8/1/02)... I'm also testing on a FRESH install of Win2k. With the most current (and any other vers except the 7.1 that came with the card) the TV program will not even execute. With the 7.1 it will run but crashes at random times.. Sometimes during a channel scan. The vid capturing also has problems. The video will sometimes capture a small portition of the video and the final part will simply be a flickery image over and over almost like what pause looks like on a VHS movie. ATI's tech support is horrible and if I even want to try I have to call a 900 # at $2 a min. They're online email system is just crap and I have yet to get a responce. I'm tempted to just RMA the device since it's been well over 30days from best buy. If anyone has any suggestions please let me know. Thanks


Eric

 

[rbV5]

Go to Rage3d, check their forums...particularly the AIW section.

 

[Slapstick]

MMC 7.1 wasn?t very good and would crash on my system as well. The newer MMC 7.5 & 7.6 work well, (7.6 even has a preset for capturing to SVCD, make it handy for editing and burning). Anyway the newer MCC needs to have the latest capture drives, (available off of ATI?s download page) installed or the TV function doesn?t work.

The video will sometimes capture a small portition of the video and the final part will simply be a flickery image over and over almost like what pause looks like on a VHS movie

By chance are your trying to copy from a DVD player hooked to the vid in or Pre-recorded VHS tape? If you are it sounds like Macrovision copy protection is kicking in.

As suppested by rbV5, go over to Rage3d and check out the AIW forum.

 

[Chubs]

I'm having the same problem here under XP. Ever since I upgraded to the new Catalyst drivers my TV tuner is locking up very frequently. I couldn't find much help on the rage3d site, let me know if you have better luck.