ATI AIW 7500 PCI woes :(

[ericboo]

I removed a working WinTV card and installed the ATI AIW 7500 VE PCI card as I need VIVO functions and my Iwill XP4 does not have video out.

I did the Catalyst software install and enabled PCI in the bios as the primary display. Windows XP shows the card as working properly but I cannot get it to start with the monitor on the ATI card and when it is plugged into the onboard AGP, I get an error message

"The ATI Control Panel failed to initialize because not ATI driver is installed, or ATI driver is not working properly."

I downloaded the latest Catalyst 3.0 drivers but that did not help.

If I set primary display to PCI in the BIOS, I can no longer get into the BIOS and have to reset it.

Are there any tricks that I am missing, because this is frustrating. This is my first shot at dual vga cards, but I really only want to disable the onboard AGP and just use the ATI card for all duties.

Any help would be appreciated.

 

[Johneverd]

Perhaps there is a jumper on the motherboard that will disable the on-board video. Some boards require that, even with the option in the BIOS as well. Look in the manual for a possible jumper, and if so its location on the board.

EDIT: It is interesting that you are getting a driver error re: the ATI card. Have you installedall of the TV drivers as well as the Catalyst drivers? There are 3-5 different things that must be installed to make an AIW (all in wonder) work. My AIW 8500 needs the Catalyst drivers, Capture drivers, Capture software, Control Panel, DVD, Hydravision (which I don't use), and the Remote drivers. Looks like you are missing the Control Panel.

Use this link to locate all of the needed drivers: http://mirror.ati.com/support/driver.html

 

[ericboo]

I appreciate your reply. I installed the full set of Catalyst software. It functioned once and I could display onto my TV too. But now this!

I have one of these little Mini-PC's with only 1 PCI slot and there is not onboard jumper for primary display. I am going to try it in my Dell 8250 and see what happens, or a call to tech support on Monday.

 

[ericboo]

This will not even install in my Dell. Same driver problem.

Do I have a dud or what?

 

[American]

You might check out the link below. I own an older AIW Pro and an AIW Radeon 7500 AGP and have been trying to ge the dual monitor stuff to work. According to ATI, the AIW must be the primary.

AIW Video Cards in dual head situations

Good Luck!

EDIT: I assume you go through the cancelling of the PNP finding of the AIW card and installing the drivers after fully booted. I am running Win 2K and this is how it has to be done. I would think Win XP is the same. The link I gave you also has some links to info about using the AIW in Win XP. If that doesn't help, search around on the site, it has a lot of useful info that may answer your question.

 

[ericboo]

The problem is with XP SP1, it already has the drivers and installs the device before I can do anything.

It seems that when I run the Catalyst install, I get some ikernel.exe error and I would guess that is why the drivers don't load correctly. I will read up on the link you are referring to, but in my Dell with the PCI card connected to the monitor, I do see bootup but nothing once it gets to Windows.

So how do you cancel the PNP install or completely remove the hardware and try again?

Simple things just made difficult to annoy the seasoned computer geek.

 

[American]

I have never run a machine with Windows XP so I would be of no help there.
Below are a couple of links to MS Knowledgbase that concern your problem.

http://support.microsoft.com/default.aspx?scid=kb;EN-US;296538

http://support.microsoft.com/default.aspx?scid=kb;en-us;q307960

Below is a link to XP driver install articles on www.ati.com

ATI Search results

A friend of mine uses XP and I think I remember that XP really likes to use its own drivers if possible. That was the only way he could get some devices working even if the device instructions dictated using their drivers... Go figure!!!

All the more reason I will stay with Win 2K Pro.

 

[Johneverd]

So your error occurs when you are trying to install the drivers. Maybe try booting into SAFE MODE (press F8 during startup) and installing the drivers there, while it has only Standard VGA drivers installed. Then reboot and see if it can find the AIW correctly. Another item that is running in standard mode might be giving you a conflict and erroring you out.

Before you start you may want to go to START, ALL PROGRAMS, ACCESSORIES, SYSTEM TOOLS, and SYSTEM RESTORE. Create a restore point to give you a place to which you can return the system in case the system takes a complete dump while installing drivers. I always create a restore point prior to installing new drivers.

I am running an AIW 8500 with Windows XP. The Catalyst drivers give OpenGL and optimized DirectX (DirectDraw) support.

One more option. Seeing as it will not work on your Dell as well, then it could very well be a dud.

 

[ericboo]

I already did a restore point. I did not think of going into safe mode to install it. I will try that, but I personally like XP.

I already thought it might be a dud. Bought it from Compusa, so that would answer that!

Thanks.