ATI 6850 using 10.10e drivers BSOD at every startup

[bmadd89]

So i got myself a new Gigabyte 6850 to throw in my system cause i felt the urge for something new. I uninstalled the previous drives shutdown and put the 6850 in. Rebooted fine, got into Win7 with the 640*480 res and install the 10.10e which are for the 6 series. installed fine, reboot, after the windows logo comes up saying windows is starting and it starts to initalise drivers the screen goes black for 2 seconds then i BSOD. Does this every time. Attempt to reset the display driver and recover from timeout failed. ATIKMPAG.SYS is the file that does this everytime.

So i thought that a new install was in order so i did that and once install i tried again with no luck. Again the same ATIKMPAG.SYS is at fault. so i hit my F8 and repear my computer. i do a system restore before i installed the drivers and i reboot. Again in gets into windows fine but at the 640*480 res.

I do a search for this issue and couldn't find anyone with it being the same situation as mine. I find that a Von Dach at guru3d ( http://forums.guru3d.com/showthread.php?t=332395 ) that does mods to the drives so i grab the modded 10.10e and the 10.10d. I also find that amd version of 10.10d. I again do a fresh install and install each version to the same end.

So i do search of my message and find out that TDR goes with this message. So i do a regedit to extend the time before it timesout from 2 seconds to 5seconds and the extra time didn't help. So i do another regedit to turn it of completly and after about 10seconds the systems freezes on a black screen.

So everytime i installed a new round of drivers it was on a completly new win7 installation. Nothing is left behind from the old driver installs. I've tried the AMD 10.10, 10.10d, 10.10e and 10.11. I've tried the Von Dach 10.10d and 10.10e. None work, all giving me the same BSOD. so i pull my 6850 out and put a 4350 in and it boots straight into windows, no BSOD, it configures itself, i reboot, logs in fine at native res no problems running the 10.10e drivers.

I've tried installing all the motherboard drivers, Doesn't help. I've got the latest BIOS. The system is NOT OC'ed. Im only running 1 500Gb WD HDD ATM. Rest of the system is

AMD x3 720
Asus Crosshair IV Formula
4GB ocz 1333mhz
750W Seasonic PSU

So any ideas? Cause im out of them.

Thanks, Beau

 

[Arkadrel]

"Note! AMD Catalyst™ 10.11 does not provide support for the AMD Radeon™ HD 68xx series of graphics cards. Full support for these graphics cards is targeted to be available in the AMD Catalyst 10.12 driver release."

So the 10.11 you tried... well those dont work with the 68xx cards, no idea how you even managed to install them.
Please dont use "modded drivers" made by various people on forums.... you should always be useing the offical drivers from AMD.com.


Theres a working 10.10e hotfix, you can use (win7 32bit): (please try this)
http://support.amd.com/us/kbarticles/Pages/gpu88-catalyst-10-10e-hotfix.aspx


Guide on how to install drivers: (think you need to read this)
http://support.amd.com/us/kbarticles/Pages/737-20870HowtoInstallYourATIProduct.aspx


You should try getting those off AMDs own page, and read that artical.

I've tried installing all the motherboard drivers, Doesn't help. I've got the latest BIOS.

I hope you had all your motherboard stuff installed before you tried drivers for your grafics card?

This bios flashing you did, was it the grafics card or the motherboard? Modded bioses? Flashing bioses can be dangerous... esp if you managed to screw it up, or the person that made the bios did, or a corrupt download ect ect.

 

[bmadd89]

It doesn't install the display driver. it does CCC, hydra, and a couple of others. But they install. I was well aware that the 6 series is not supported in the 10.11 fix what with there being a note at the top of the driver page saying exactly that. That also just happens to redirects you to get the 10.10e hotfix.

Sorry if i sound/ed condescending but, what gives you the impression that i need to read how to install drivers? cherry was popped many, many years ago on that one.

But thank you for the reply

 

[Arkadrel]

Sorry if i sound/ed condescending but, what gives you the impression that i need to read how to install drivers?

1) the fact that you mentioned trying to install motherboard drivers, as a solution to fix the grafics card driver issues. Does this imply that they whernt install at first?

2) You mention trying 10.11 when they dont work with 68xx cards.

3) You use modded drivers, not offical ones from amd, by some random forum member on a site. And then cant get them working.

4) You mention flashing things... as if that could be what might be giveing you these issues. Guess what? it could be >_> bad flashing of bioses does happend.

 

[bmadd89]

1. the card plugs into a motherboard. Installing up to date motherboard drivers ensures that they should be working as well as possible.
2. Hell after 6 hours and who knows how many reinstalls i thought, what the hell. It can only BSOD again.
3. If you can't get the ones from amd to work then chances are the some random modder from who knows where isn't gonna get it right either but again i thought at this point i really don't have anything else to go in so i gave it a shot. A shot that failed but was worth the hour it took to see. Leave no stone unturned.
4. The latest BIOS for my board come out 2months ago and has been installed for about that long. The board and my old 4890 have been working fine for this long so i see that as not effecting it. And wouldn't that effect the 4350 im currently using as well?

 

[Qbah]

Well, you made sure it's not a software problem (fresh install every time). So my guess:

- check if power connector is seated properly. Perhaps when the drivers initialize, the card wants to use more power and it doesn't get the required amount
- defect card - it happens

Your PSU handles a HD4890 fine and it requires quite a bit more power than a HD6850. Perhaps try to use a different PCI-e power connector? Also, if you put your old HD4890 back, does it work fine?

 

[bmadd89]

Stick the old 4890 in works. Its easier to use the 4350 cause of the size.

I tried a different power becuase i had the same thought. There are 2 6+2 pin connectors preinstalled into the psu and they both do the same thing. When i plug a modual connector that come with the psu in (Thinking maybe 1 of the 12v rails was starting to go limp). Still didn't change

If the card is defective why does it work in windows up to 1600*1200 res that the default windows drivers allow? Should it not be able to do anything. I don't get artifacting on the screen.

 

[Qbah]

Stick the old 4890 in works. Its easier to use the 4350 cause of the size.

I tried a different power becuase i had the same thought. There are 2 6+2 pin connectors preinstalled into the psu and they both do the same thing. When i plug a modual connector that come with the psu in (Thinking maybe 1 of the 12v rails was starting to go limp). Still didn't change

If the card is defective why does it work in windows up to 1600*1200 res that the default windows drivers allow? Should it not be able to do anything. I don't get artifacting on the screen.

Because default drivers don't stress it at all. It's a default mode. When the card's drivers load, they stress the card more. If there's a defect on the card, this increased load may cause the whole system to crash = BSOD.

 

[bmadd89]

will furmark work with the default windows drivers? Because that should stress it to see if the card is faulty, no?

I can't think of any other way to test if the card is faulty of not. I'll stick it in this other computer and see what happens with it.

Thanks so far

 

[notty22]

The troubleshooting you did points to a faulty card.

The cards operate in a vga mode until you intall drivers, not utilizing much of the video cards circuits. Its like compatibility mode. Once drivers are installed they try to 'wake' the hardware, and it appears thats not happening.

 

[bmadd89]

seems that the card is defenitly at fault or i keep download a corrupt version of the drivers.

Put the card in the spare computer we have and it did the same thing. boot into windows fine with no drivers installed. As soon as i put the 10.10e on and restarted it got to where windows starts to load, hangs for a few seconds then BSODs with the same message.

Sad face.

 

[busydude]

Go to individual downloads and then download and install only the display driver.. check if you get a BSOD again.

 

[Xarick]

There is a new version of driversweeper. You need to use that. Too much stuff is left behind by older cards now days and the new version helps. you want 2.75 version.

 

[DaveSimmons]

Is Windows up to date?

I was getting a messed up desktop in XP with my new 6850 in my gaming system, until I checked and realized I was still running SP2 not SP3 and was missing 80+ other windows updates for it besides SP3.

Updating Windows (including the .Net framework updates) fixed things for me.

 

[bmadd89]

DaveSimmons: The first 2 times i did have windows up to date. The rest of the time it took to long to download and install. casue initially i had SP1 installed and thought maybe i was getting some conflicts.

Xarick: Everytime i reinstalled a new version of the driver it was on a completely new version of Win7. I have had issues with driver residue before.

Busydude: There is no individual download for 10.10d or 10.10e. There is only the 120mb with everything. When i install that i only choose the display driver. Becuase i thought that maybe hydra and visio were cause the BSOD. Still didn't help.

 

[Qbah]

Fresh installs + tried 2 PCs with same results = broken card

 

[bmadd89]

I just went down and bought another one of the cards. Sent the other one off on warranty. Put the card in, installed the drivers, restarted and is working like a charm so my issue was a faulty card.

Thanks for the help and ideas.

Is there a close thread or solved thread button?

 

[Attic]

Fresh installs + tried 2 PCs with same results = broken card

This.

Before I read that I would have suggesting poking around in your bios to see if something there was odd, or setting it to default. But if you are getting same behavior in a different system it is the card.

Edit: Nice, glad you got yourself running. I spit out a reply before I read your last post.