Originally posted by: fbrdphreak
Originally posted by: ND40oz
Originally posted by: ShellGuy
But if you get the one from BBY and you get the 3 yr PSP you get a free batt every year and if you fry the MOBO you don't pay 4 a new one.
Will G.
Best Buy's PSP is nice, but for 300 bucks, they had my vaio from Nov. until March before they finally said we can't get a replacement board and gave me best buy bucks. Luckily I have other laptops through work, but I know if that was my only laptop, being without one for 5 months would have sucked. I haven't been happy with the best buy service and I'm sure there are countless others that would agree.
While I agree that those situations can happen, I guess I just assume that everyone knows the role of a customer in a retail store. You need to keep up with people in those situations and make sure they're doing what is right for you. With such a large operation, it is very easy for some aspects of it to fall through the cracks.
If I had to send my laptop off to BBY service, I would be following up everyday and when the amt of time became ridiculous to me, they would have a solution or a new laptop for me. But I guess that's just me
😉