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ATAPI errors

C

cwos

Member
I noticed in event viewer that I keep getting ATAPI and IDE controller errors. I tried uninstalling and reinstalling the controller but it won't work. I've tried disconnecting and reconnecting the IDE cable as well. What is causing this to keep happening?
 
you would get more help if you offered a little info

what EXACT error messages did you get
what mobo
what drives
what file system
what opticals
what O/S
What ServPack

When did it start?
Did you run a memtest from the floppy?
Did you run HDTach?
Is DMA if avail checked in advanced options?
Did you run SiSoft Sandra to see what prob tips it could offer?
Do the drives and opticals work anyway?
Have you run a scandisk?
Have you run your HDD manuf drive health utility?
Did you check your jumper and drive cable positions?

etc etc etc
 
The problem is with a CDROM drive/burner that doesn't use UDMA. The drive is from BenQ and is the only drive on the seconday channel. The error messages in event viewer said that 1.)an error was detected during a paging operation, 2.)the device did not respond within the timeout period, and 3.)the driver detected a controller error.

Motherboard is an ECS L4S5A
O.S is XP home w/SP2
Problem started on Feb 22nd, drive works but if I have all my peripherals attached to the computer the CD drive stops working properly and the game being played crashes. With all non-essential peripherals disconnected it doesn't crash but still gets errors show up in event viewer.

I have run chkdsk, defrag and Sandra with no problems, however SeaTools thinks there is a ''critical'' error when I run a file structure test on my HDD but that shouldn't affect the CD drive should it? I haven't experienced any problems with the HDD.
Jumpers are all o.k.

I have reconnected the IDE cables twice so that wasn't the problem. The only thing I can think of is a problem with the PSU (250watt) because when all the peripherals are attached (6x USB) I could hear the CD drive trying to spin up but it couldn't. I only have one HDD and one case fan so the CD drive should not have a shortage of 12v power to spin up the disk. I don't want to have to replace the PSU unless it is the problem.
 
Mine is a 40 WIRE cable (yours is still 40 pin, just 80 wire) because it doesn't use UDMA. Mine isn't a DVD drive though.
 
UPDATE: CD drive tried spinning up when I wasn't even trying to play a game and couldn't spin the disk. System locked up and needed restarting, CD drive door wouldn't open. All this happened with nothing but essential components connected.

SiSoft Sandra just says that Power management and Acoustic management are enabled for ATA devices. I have previously tried disabling ACPI but the system wouldn't boot without it.
 
If the drive won't eject at all (such as during boot-up), it is the likely culprit. Try a different drive in it's place and/or test the drive in a different machine.
 
yes, the very first thing you have to do is try the drive in another machine just to make sure its working - or try another cdburner in your machine.

you didnt mention what "peripherals" you have, but USB can be very problematic with several devices that must all power up before the boot order can continue. You could try disabling all USB in the bios.

Nero has some probs with auto insert notification checked in dev man for opticals, so disable ejection after burn in properties in Nero

SP2 also has probs with certain burning software like InCD if before a certain version.

A 250W PSU is really asking for trouble with todays systems.

The fact the drive attempts to spin up by itself while in windows for no reason means something is trying to access it (manually stop all services/processes not essential as a test), or the system loses track of the drive and attempts to redetect it for some reason - like a molex not providing good 12V. In other words its as if you pulled the plug on it for a short while.

At this point, it would seem bad drive, or weak PSU, or too many USB, or intermittant voltage to CDROM, or bad IDE controller chip on mobo.

You may wish to try this:
4) Remove the Upperfilters and Lowerfilters values by:

a) Expand the "HKEY_LOCAL_MACHINE" key (looks like a folder) by double clicking it.

b) Expand the "SYSTEM" Key

c) Expand the "CurrentControlSet" Key

d) Expand the "Control" Key

e) Expand the "Class" Key

f) Please look for a key containing the following string of letter and numbers:

{4D36E965-E325-11CE-BFC1-08002BE10318}.
g) High light this key by left clicking once on it

h) On the right hand side you are looking for "Upperfilters" and "Lowerfilters", once you find these please delete them by high lighting (left clicking on them once) and then right clicking on them and choosing "delete"

5) Restart your computer.

Edit: And since your CDROM doesnt do DMA (I assume its older), make sure in drive manager that it is set to PIO mode, not "DMA if avail."

Edit 2: If you are usin Roxio EZCD thats your problem



 
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