At work, need help PLEASE

[Smoblikat]

So at work everyone is required to have a badge (dell). We use a printer called the ria tango/2e card printer. Out of the blue yesterday it just stopped printing. I printed a test card (a function on the printer) and it came out fine, I then plugged it directly into USB (currently it is networked through a switch) and I was able to print a card just fine. When I go to print over the network like we always do windows gives me the error of "error - printing" and it wont work. I can successfully ping the printer over the network, so that eliminates the port/cable/switch and I can print locally so that eliminates problems with the printer itself. I could really use some help, since there are people starting and we need to be able to give them badges. Thanks.

 

[DSF]

Is there anywhere on the network where it works? Like from the server itself?

Any chance it could it be a driver issue?