- Sep 23, 2003
- 11,448
- 262
- 126
What happened:
* 1/18/18 - Placed order for GTX1060 6gb FE... estimate is 3wks until shipping
* 1/19 or 1/20 (I can't remember if it was the day after) I noticed the transaction "settled" / charged with a date of 1/18. I thought this was bull since the card did not ship, but I let it slide
* 1/30 (today)
~12pm - I decided I don't need the card anymore (I sold one of my 4K monitors) so I fill out the online form to cancel the order
~345pm I get confirmation of the cancellation request and receive a notification they sent a request for cancellation to the warehouse
~730pm I receive 3 emails all with the same time stamp, which are:
1 - A sorry email that the order cannot be cancelled since item shipped
2 - A return initiation for the card , along with return instructions
3 - An email notification that my card just shipped
Now, is there a chance the card shipped some time today prior to my cancellation request? Sure. At minimum though, it is a shady practice to charge my credit card more than 10 days before the card even ships.
Not sure what I'll do at this point, but I'm not thrilled with my first NVidia-direct experience.
* 1/18/18 - Placed order for GTX1060 6gb FE... estimate is 3wks until shipping
* 1/19 or 1/20 (I can't remember if it was the day after) I noticed the transaction "settled" / charged with a date of 1/18. I thought this was bull since the card did not ship, but I let it slide
* 1/30 (today)
~12pm - I decided I don't need the card anymore (I sold one of my 4K monitors) so I fill out the online form to cancel the order
~345pm I get confirmation of the cancellation request and receive a notification they sent a request for cancellation to the warehouse
~730pm I receive 3 emails all with the same time stamp, which are:
1 - A sorry email that the order cannot be cancelled since item shipped
2 - A return initiation for the card , along with return instructions
3 - An email notification that my card just shipped
Now, is there a chance the card shipped some time today prior to my cancellation request? Sure. At minimum though, it is a shady practice to charge my credit card more than 10 days before the card even ships.
Not sure what I'll do at this point, but I'm not thrilled with my first NVidia-direct experience.