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Asus X99 Deluxe - first ever RMA in 15 years

nadstar

Junior Member
Hi All,

Normally I wouldn't post however I feel like these issues need to be heard. So after deciding to upgrade from my old X58 Nehalem i7 920 build (which I am typing from now) - it's been 6 years and with the prices of DDR4 falling it was just time to upgrade.

So two weeks ago I picked up the below parts

i7 5960X
Asus X99 Deluxe (updated to BIOS: 1901)
H110i GT
Corsair Dominator DDR4 16GB (2x8) 2666mhz
Corsair 900D
Win7 64bit

I installed Win7 64 on my old Agility 4 SSD while waiting for my new Samsung EVO 850's to arrive. Everything has been running stock, no OC at all - (I need stability first before any tweaks), apart from some futile and failed attempts at OCing - this was the first suspicion I had with the mb. My EVO's arrived yesterday, I installed 1, turned PC on and it booted into UEFI fine. I configured the primary boot drive to be my Agility 4 and rebooted.

first issue: POSTed to windows logo, froze and rebooted again in an annoying loop. I turned everything off and began to unplug everything.

second issue: NO POST (monitor black), LED BOOT_DEVICE on motherboard lit up red. I unplugged everything, triple checked CPU fan header, unplugged all SATA cables, booted with both ram dimms, then tried with a single ram dimm to no avail.. nothing.. still nothing.

At this point I gob-smacked thinking I did something wrong.. I had exhausted all avenues so I then tried to re-flash BIOS back to an older one - I tried 1004, 1702, 1801 and still nothing.

third issue: after the re-flash to BIOS 1004, LED BOOT_DEVICE changed to LED CPU with CODE 76 - which manual states as PCH DXE Initialization (PCH module.

At this point we are into 2-3 hours of frustration so I decided to call it quits and bring it back to the vendor today.

Went into store today and service techie set the X99 Deluxe on test bench, installed a brand new 5820k, cooler master LGA2011-3 fan, different ram single stick (Gskill), and a different power supply. Fired her up and bamm - Nothing. Code 76. MB is bricked, RMA'd and I got my refund...


This has been a very concerning 48hrs and for the first time in 15 years I am extremely worried about Asus products. I did some digging around and it seems like Asus X99 have been subjected to numerous issues i.e. USB overload issues, NO POST, Slow and random boots, I also read that some X99 boards have killed some CPUs (source: google "5960X Dead overclock.net")

I am now stuck between a rock and a hard place and am hoping the good people here could assist in me with my questions:

1. Do I give Asus another chance? X99-A, PRO, Deluxe, Sabertooth or Rampage 5 Extreme?? given the number of people also having the same issues I am very weary - maybe it's best to avoid Asus for X99 chipset altogether.. any thoughts?

2. MSI X99A MPower, X99A Gaming 7, X99A SLI Plus - I have heard good things about MSI - thoughts?

3. Gigabyte X99 UD4P - what about gigabyte?

4. Are there any other choices I should seriously look into???

**I have mentioned the above motherboards as they are available locally (for PICK UP) for me here in Sydney, Australia which is critical for me - I wouldn't want to be going through an RMA process via posting my gear away - the entire process is just too time consuming and painful.

I read reviews and it seems like it is Hit or Miss, some people have reported stability and great OCing capabilities. Deep down, I still want to stay with the X99 Deluxe as it is jammed packed features that I would use - WiFi, heaps of USB ports and USB headers, the fan extension card (I have so many fans)

But then I think about the nightmare of going through these issues again - HELP!

-D
 
I've mentioned my two problem Asus motherboards here before. I won't buy Asus after that. I've been very happy with my MSI and Gigabyte boards. Also I wouldn't have any qualms about EVGA.
 
The Deluxe had issues. It's a really complex board. The RMA rate is much higher than cheaper X99 boards. I use an X99-Pro and have had no issues. I'd say don't avoid Asus entirely based on your experience.
 
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