RMA'd a board, it arrived there june 9. they say on their website 8 to 10 business days. after 2 weeks has passed, i start calling in. after 3 phone calls, they finally shipped it out june 29 (or about a week after they should have). scheduled delivery: july 5.
so just now i call in fedex because i see that the package is at a 'local fedex depot' which is located about 3 miles from here, and i'd like to pick it up rather than wait. fedex tells me that asus called them on june 30th (last friday) to return the package to sender.
asus didn't bother to email me with that information, or why they're doing it.
asus happens to be closed for the long weekend, so a phone call doesn't get me anywhere.
between all the problem i and others have had with this board (starting with the anandtech review declaring the A8R-MVP to be a 'mainstream rocket'), and this crappy service, asus taken a couple steps backward imho. my a7n8x was the most stable and reliable thing on the planet, but apparently asus can't get their crap right anymore.
so just now i call in fedex because i see that the package is at a 'local fedex depot' which is located about 3 miles from here, and i'd like to pick it up rather than wait. fedex tells me that asus called them on june 30th (last friday) to return the package to sender.
asus didn't bother to email me with that information, or why they're doing it.
asus happens to be closed for the long weekend, so a phone call doesn't get me anywhere.
between all the problem i and others have had with this board (starting with the anandtech review declaring the A8R-MVP to be a 'mainstream rocket'), and this crappy service, asus taken a couple steps backward imho. my a7n8x was the most stable and reliable thing on the planet, but apparently asus can't get their crap right anymore.
