Asus p4p800 harddrive tech support stumped

[acmonster]

Hi, I am new to this site, but have a very serious question i hope you guys can help me with.I bought a whole heap of hardware for my next computer. Pentium 4 3.0 800fsb, asus p4p800 deluxe, 120gb western digital 7200rpm drive, 1 gig of pc3200 ddr ram, dvd drive, radeon 9800 pro 128mg, and soundblaster audigy 2 platinum. I put everything together, but when i start it up it keeps tellng me "hard drive not found" although in the bios it clearly shows the name of the hard drive, and the other drives on the other ide cable. I called asus and the tech support was stumped. I am dyign to get this new computer going, but i cannot figure this out. I have tried changing the hard drive to primary ide and secondary ide, and i have moved the jumper from master to cs, still nothing works. Even though the motherboard says the anme of the hard drive, it gives me the error, and if windows tries to install it stops and goes to an error scree. Something about partsmgr.sys. Guessing its the same thing. Please help me if you can.

Adam

 

[bacillus]

if your hdd is the only device on that ide cable then completely remove the jumper on the hdd.
it's a quirk of WD hdds!

 

[bacillus]

btw welcome to the forums!

 

[Budman]

page 4-30 of your users manual.

did you check your settings in there?

 

[acmonster]

Yea, the jumper thing didn't work. Thanks anyway. The hard dribve did not come with a manual, got it from googlegear.com i have been through the entire moptherboard manual... doesn't help. I am beginning to think it is a faulty hard drive. But i don't want to wait to send it in or anything, seriously thinking about returning this one, buying another and losing the restocking fee. If anyone has any other ideas let me know thanks.
Adam

 

[Shagger]

if your hdd is the only device on that ide cable then completely remove the jumper on the hdd.

Actually - The WD installation instructions call for pins 4 and 6 to be jumpered together.

 

[ChefJoe]

Originally posted by: Shagger

if your hdd is the only device on that ide cable then completely remove the jumper on the hdd.

Actually - The WD installation instructions call for pins 4 and 6 to be jumpered together.

Pins 4 and 6 jumpered is storage/equal to removed... you're not completeing an electical circuit, just shorting two commons.